National (Survey) Assistant Project Manager

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

The client is a nationwide provider specializing in HVAC, kitchen ventilation surveys, and Demand Control Kitchen Ventilation (DCKV) installations. They focus on delivering high-quality field data and seamless operational execution across a diverse range of sites.

About the Role

The National (Survey) Assistant Project Manager serves as the central operational support resource for nationwide commercial HVAC, kitchen ventilation, and Demand Control Kitchen Ventilation (DCKV) survey operations. Working remotely under the direction of the National Senior Project Manager, this role acts as the coordination hub connecting field technicians, project managers, clients, and internal stakeholders. Key responsibilities involve ensuring accurate scheduling, verifying site readiness, conducting quality control reviews, and maintaining real-time visibility into all active survey deployments.

What you’ll do

• Site & Pre-Survey Coordination: Perform site reviews using Google Earth to locate rooftop units (RTUs), roof access points, ladder requirements, and access constraints. Direct communication with site contacts is required to confirm safety protocols, access procedures, and points of contact, alongside proactive coordination with customers to adjust project quotes as needed.
• Operational Tracking & Communication: Provide live status updates to stakeholders, reconcile schedules between internal and external systems, and manage the team inbox to handle cancellations, schedule changes, and critical updates. Provide enhanced administrative coverage during team absences to maintain continuous field operations.
• Quality Control & Data Integrity: Assist in reviewing critical surveys for accuracy, completeness, and adherence to company standards. Support QC processes to ensure reliable documentation of field data and flag discrepancies or missing information for rapid resolution.
• Team & Administrative Support: Deliver operational and administrative assistance to support the execution, closeout, and general objectives of nationwide survey and installation projects.

What You Bring

• Communication & Tech Skills: Native/fluent English proficiency (written and verbal), strong proficiency in Microsoft Excel and Word, and professional communication skills for engaging internal and external stakeholders.
• Operational Experience: Proven background in administrative support, operations coordination, scheduling, or project support, with a strong ability to manage multiple priorities in a fast-paced environment. Experience in field service, construction, HVAC, or facilities management is preferred.
• Quality & Detail Focus: Strong attention to detail regarding data review and documentation, with experience in quality control or document review being a plus.
• Work Style & Attributes: Highly organized, self-motivated, process-driven, and calm under pressure. Possesses a positive, solutions-oriented attitude with a strong technician-advocacy mindset.
• Preferred Knowledge: Familiarity with scheduling/project-tracking platforms, shared inbox management, basic HVAC/mechanical ventilation systems, or basic AI tools.
• Setup & Physical Requirements: A dedicated, quiet home office workspace with high-speed internet, plus availability for scheduling calls across multiple time zones as needed

Our Hiring Process & AI Disclaimer: We use AI tools to streamline our application process—including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions.

You are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

·   Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client exp…