Virtual Assistant

Job Overview

Virtual Marketing, Patient Experience & Growth Coordinator

If this is you, you are a potential candidate: “I’ve worked with a medspa/medical practice. I know how to follow up with leads, communicate with patients, manage social media and email campaigns, coordinate events, use Canva/CRM systems, and I’m comfortable looking at the numbers and figuring out what needs to happen next.”

**Part-Time 15–20 hours/week Remote**

About Elysion

Elysion Health & Wellness is a growing physician-led practice in Marietta, Georgia integrating functional medicine, women’s wellness, metabolic health and regenerative aesthetics.

Our philosophy is simple:

Look. Feel. Live Your Best—Inside & Out.

We are building a modern, elevated healthcare experience that combines medical expertise with personalized wellness and regenerative aesthetic care.

We are looking for a highly organized, polished and proactive Virtual Marketing & Patient Experience Coordinator to help us grow.

This is not a traditional virtual assistant position.

We are looking for someone who can take ownership of projects, communicate beautifully with patients and prospective patients, coordinate marketing, follow up with leads and help turn interest into actual appointments and revenue.

THE ROLE

The ideal candidate is part:

Marketing Coordinator + Patient Concierge + Project Manager + Lead Follow-Up Specialist

You will work directly with the physician-owner and help execute the business and marketing initiatives that allow her to stay focused on patient care.

You should be someone who sees what needs to be done and takes initiative rather than waiting to be given every individual task.

YOUR PRIMARY RESPONSIBILITIES1. Lead Management & Follow-Up

This is one of the most important parts of the position.

You will help ensure that every qualified inquiry receives timely, professional follow-up.

Responsibilities include:

• Responding to appropriate website, social media and marketing inquiries
• Following up with prospective patients who have expressed interest
• Tracking leads from initial inquiry through consultation and treatment
• Identifying leads who have not yet scheduled
• Following up with missed consultations and no-shows
• Maintaining accurate lead status
• Coordinating with the physician when a clinical question requires medical input
• Helping convert inquiries into consultations and treatment plans
• Maintaining a professional, warm and elevated patient experience

You should be comfortable following up more than once without being pushy.

1. Aesthetic Patient Reactivation

We have an established patient base and want to do a better job staying connected with them.

You will help identify and communicate with patients who may be appropriate for:

• Skin rejuvenation
• RF microneedling
• Laser treatments
• Regenerative skin treatments
• Neuromodulators
• Medical-grade skincare
• Women’s wellness treatments
• Other Elysion services

Examples:

Patients who have not returned for 3–6 monthsPatients who previously expressed interest but never scheduledPatients who completed one treatment but did not continue their recommended planPrevious event attendees who did not purchase

Your job is to help us create a consistent, relationship-based follow-up system.

1. Event Planning & Execution

Elysion hosts intimate wellness and aesthetic events and community partnerships.

You will help coordinate events from concept through follow-up.

Responsibilities may include:

• Event planning timelines
• RSVP management
• Guest lists
• Invitations
• Email campaigns
• Text campaigns
• Social media promotion
• Vendor coordination
• Printing
• Event materials
• Staff coordination
• Lead capture
• Post-event follow-up
• Tracking consultations and sales generated by each event

Our next major event is The Elysion Regenerative Wellness Experience on October 29.

You will be expected to help coordinate the campaign leading up to and following this event.

1. Social Media & Marketing Coordination

You do not need to be the face of Elysion.

Dr. Gibson is the clinical voice and creative vision.

Your role is to help turn that vision into consistent execution.

Responsibilities may include:

• Creating and maintaining a content calendar
• Scheduling Instagram/Facebook content
• Creating simple Canva graphics
• Repurposing physician-created videos
• Organizing photographs and videos
• Creating Stories
• Coordinating Reels
• Monitoring…