Senior Product UI/UX Designer

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Senior Product UI/UX Designer – B2B SaaS, Business Analysis & User Testing

Location:  Remote / Hybrid

We are looking for an exceptional  Senior Product UI/UX Designer  who combines strong UI and UX expertise with  product thinking, Business Analysis, user research, usability testing, product testing, graphic design, research, and problem-solving skills.

This is not a traditional UI/UX role focused only on designing screens.

The person joining us will play multiple roles throughout the product lifecycle and must be capable of taking a high-level idea or business requirement, understanding it deeply, asking the right questions, identifying missing requirements and edge cases, researching possible solutions, defining workflows and user journeys, creating wireframes and prototypes, designing polished interfaces, validating designs through user testing, collaborating with developers, and testing the implemented product.

Our platform includes  complex B2B SaaS architecture, multi-tenant environments, role-based access and permissions, multiple user types, dashboards, workflows, integrations, AI-enabled functionality, and different journeys based on user roles and lifecycle stages.

This is a high-ownership role. We need someone who can think independently, challenge assumptions when necessary, identify gaps before development begins, conduct strong R&D, and bring  original and innovative ideas  rather than simply designing what they are told.

Key Responsibilities

• Lead end-to-end UI/UX and product design for complex web and mobile applications.

• Participate actively in product discussions, understand business objectives and user requirements, ask thoughtful questions, identify missing information, and document requirements clearly.

• Apply strong  Business Analysis thinking  to understand and define user roles, permissions, business rules, workflows, dependencies, integrations, edge cases, exception scenarios, and different user journeys.

• Translate high-level ideas and requirements into structured  user journeys, process flows, information architecture, workflow diagrams, wireframes, interactive prototypes, and polished high-fidelity UI designs.

• Design for  complex B2B SaaS, multi-tenant, and role-based platforms , considering how different organizations, administrators, teams, end users, partners, and other user types interact with the system.

• Understand and design complete end-to-end workflows rather than isolated screens, including happy paths, alternate paths, edge cases, errors, empty states, permissions, validations, notifications, and exception handling.

• Conduct  R&D, competitor analysis, UX benchmarking, industry research, and product research  to identify best practices, emerging trends, gaps, and opportunities for innovation.

• Proactively bring  new ideas and original solutions  and recommend improvements to product workflows, usability, engagement, efficiency, accessibility, and overall user experience.

• Conduct  user research and user testing , including usability testing of wireframes, prototypes, and developed features with appropriate users.

• Develop appropriate testing scenarios and tasks, observe how users interact with the product, identify usability problems and points of confusion, gather and analyze feedback, document findings, and improve designs based on evidence.

• Validate important assumptions and workflows through testing rather than relying only on internal opinions or design assumptions.

• Iterate wireframes, prototypes, workflows, and final designs based on user feedback, testing results, business requirements, technical constraints, and product objectives.

• Design experiences that consider  current and future AI capabilities , including AI assistants, automation, intelligent recommendations, AI-supported decision-making, document intelligence, and intelligent workflows.

• Create clear, detailed design specifications and documentation for development teams and collaborate closely with developers throughout implementation.

• Ensure developers have sufficient information to accurately implement workflows, interactions, states, responsive behaviour, validations, and design requirements.

• Review developed features against approved designs and requirements for  **desig…