Executive Assistant

Job #

043153

Department Code

11001-4406

Department

SU Global

Job Title

Executive Assistant

Location

Syracuse, NY

Campus

Syracuse, NY

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

$65,000 - $68,000

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

S5

FLSA Status

Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Full-time

Unionized Position Code

Not Applicable

Job Description

Syracuse University is building something new. We’re launching SU Global to reimagine how we support and scale accessible online pathways for non-traditional learners, in a dynamic, innovative, and data-driven environment. That means rethinking how we work.

This role requires on-campus presence because the best ideas emerge from real-time collaboration, the mentorship that happens in hallways, and the spontaneous problem-solving that defines startup culture. You’ll work non-traditional hours when needed – evening and weekend coverage, whatever it takes to deliver the best-in-class experience.

We’re looking for team members who thrive in:

• High-energy, in-person environments where innovation happens face-to-face
• Flexible scheduling that follows student needs, not the clock
• Startup intensity within a world-class university structure

We’re not looking for people who want a job. We’re looking for builders who want a mission.

The Executive Assistant provides executive-level administrative support to the SVP for Business Development and the Executive Director, Operations, serving as a key liaison between these leaders and external partners, university leadership, and the broader university community. This includes managing high-level scheduling, travel coordination, and executive priorities, coordinating external partnership and business development activities, and engaging external constituents such as corporate partners, community leaders, prospective institutional partners, and other internal and external stakeholders. The Executive Assistant works independently, exercises sound judgment representing both leaders in external-facing interactions, anticipates issues, solves problems effectively, and manages unit-wide strategic projects while maintaining confidentiality. The Executive Assistant works closely with the Office Coordinator to ensure administrative continuity across the unit, focusing primarily on higher-level, external-facing priorities for the SVP, Executive Director, and SU Global business development activities. The Executive Assistant works in a high-pressure, fast-paced, time-sensitive environment while projecting a professional, relationship-focused demeanor representing SU Global leadership externally.

Education and Experience

Bachelor ’s degree and a minimum of 7 years of practical administrative and project management work experience in a business or higher education environment.

Skills and Knowledge

Ability to exercise independent judgement and discretion. Exceptional demonstrated organizational and interpersonal skills, including diplomacy, tact, discretion, and confidentiality. Demonstrated ability to independently organize workload and manage time with minimal supervision. Demonstrated ability to solve problems and pivot quickly in a fast-paced environment. Knowledgeable and proficient with MS Office, Teams, Excel, PowerPoint, and Word…