Claims Assistant Manager

About the Role: Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.

An opportunity is available for an Assistant Claims Manager to join our Sydney team, on a part-time, permanent basis. This opportunity will see you support our members through the management of their claims, providing expert advice every step of the way. You will be assisting members predominantly in matters involving hospitals, regulatory and complaints bodies, such as the Health Care Complaints Commission and the Medical Council of NSW. This role is also responsible for assisting in the accurate maintenance, entry and reporting of claims data, file management and document production.

Key Accountabilities:

• Manage member claims and investigations in accordance with the relevant Avant claims and investigations guidelines of information to other Avant departments
• Within legislative and internal policy constraints, facilitate the free flow of information to other Avant departments
• Contribute to Avants provision of claims services

Key Capabilities Required (Qualifications, Experience and Skills):

• Experience in a legal, health or business setting desirable;
• Previous demonstrated experience in insurance claims administration or claims management is desirable;
• An understanding of current health and insurance legislation is desirable;
• A strong focus on time management and work management;
• Excellent communication and relationship building skills;
• Proven ability to work in an electronic document management system

Equal Opportunity Employer Avant supports doctors so they can serve Australia’s diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us? If you’re passionate about supporting Australia’s healthcare professionals, we’d love to hear from you. If you require any adjustments during the recruitment process, please don’t hesitate to contact us at [email protected]