Concierge / Admin Assistant

Vista De Lago is pleased to announce that we have an open position for Concierge/Administration Assistant.

Responsiblities include and are not limited to:

· Welcome visitors to the community with a friendly attitude. Be responsive to resident, family, and vendor questions.

· Responsible responding to general requests, directing calls and questions to the appropriate department, and delivering messages in a timely manner.

· Always be responsive to resident and family concerns. Maintain a calm and understanding attitude. Handle all emergencies immediately according to policies and procedures and inform supervisor. Direct concerns to appropriate person or department.

· Report any observed resident change in condition or concern to supervisor immediately.

· Provide inquiry with basic marketing information, obtain detailed information for Sales Director, and schedule community tours.

· Greet walk ins and scheduled tours with a professional and friendly attitude to support sales and marketing efforts. Offer refreshments if appropriate.

· Maintain current knowledge of community policies, programs, services provided, and other information as directed.

· Ensure lobby is kept organized, clean, and tour ready. Keep current marketing brochures and business cards available.

· Responsible for ensuring refreshments are available and offered to visitors.

· Sort and process incoming mail, stamp and process outgoing mail, make copies, process incoming and outgoing faxes, and assist with communication.

· Perform clerical tasks for each department as directed by the Business Office Manager

· Assure confidentiality in all matters, including but not limited to employee and resident information.

· Participate in daily management meetings to communicate key issues within the community.

. Maintain compliance with all Federal (Title 22) and state regulations and company policies and procedures applicable to job duties.

· Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.

· Encourage teamwork among all departments and assist with conflict resolution.

· Present positive and professional image.

· Per State of California regulations, as a “mandated reporter” you must report all known or suspected incidents of resident abuse of dependent adults or elders.

· Performs other duties as assigned and consistent with the success of the position.

Pay: $19.00 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Escondido, CA 92029 (Preferred)

Work Location: In person