DevOps / Network Engineer

About The Company Mode.Inc is a pioneering technology company that manages a diverse portfolio of innovative businesses, including Mode Mobile. The company has developed EarnOS, a revolutionary software platform that transforms ordinary smartphones into “EarnPhones,” enabling users worldwide to monetize their mobile activities such as streaming, gaming, and shopping. Mode.Inc’s mission is to empower users to profit from their data and attention, fostering an inclusive ecosystem where users are turned into earners and, ultimately, owners through stock ownership based on their engagement. With a user base exceeding 40 million across 170 countries, Mode.Inc has made significant strides in democratizing digital earnings. The company’s achievements include being ranked the Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500. Additionally, Mode Mobile’s reward-based super app, Mode Earn App, powers its proprietary smartphone, Mode Earn Phone, further exemplifying its commitment to innovation and user-centric solutions.

About The Role Mode.Inc is seeking a skilled DevOps / Network Engineer to take ownership of the infrastructure supporting its newly acquired VPN product. This role involves working within a small, agile engineering team responsible for operating, stabilizing, and evolving the VPN infrastructure post-acquisition. The successful candidate will manage a globally distributed VPN network across multiple cloud providers, including AWS, and oversee the backend services that support it. The role offers an opportunity to support and enhance the infrastructure of additional acquired products over time. The engineer will inherit a live production environment, requiring a thorough understanding of existing systems, risk identification, and the implementation of automation, security, and cost-efficiency improvements. Emphasis will be placed on building reliable CI/CD pipelines, observability frameworks, and leveraging agentic AI tools to optimize workflows. This position requires close collaboration with engineering managers, backend, and mobile teams to ensure the infrastructure aligns with product reliability and performance goals, especially in regions where open internet access is critical.

Qualifications

• 5+ years of professional experience in DevOps, SRE, or network engineering within an agile environment
• Hands-on expertise with AWS services including EC2, Lambda, S3, RDS/PostgreSQL, Route 53, IAM, VPC, and CloudWatch
• Experience with at least one additional cloud provider such as DigitalOcean, Vultr, Hetzner, or Linode
• Proficiency in Infrastructure as Code tools like Terraform and configuration management solutions such as Ansible
• Strong background in Docker containerization and orchestration for managing multiple nodes across providers
• Deep knowledge of Linux system administration, networking (iptables/nftables, WireGuard, NAT, DNS, TLS), and traffic shaping
• Experience with observability and alerting tools such as Datadog, Prometheus, Grafana, or Cloudflare
• Proficiency in CI/CD pipelines using GitHub Actions or similar platforms with automated testing, deployment safety, and rollback mechanisms
• Automation scripting skills in Python, Go, or Bash
• Hands-on experience operating VPN, proxy, or large-scale networking infrastructure, including WireGuard, Shadowsocks, OpenVPN, or IKEv2/IPsec
• Strong understanding of DNS, CDN/edge networks, IP reputation, geo-distribution, and resilience strategies
• Security fundamentals including secrets management, encryption, least-privilege IAM, vulnerability scanning, and compliance standards (GDPR, CCPA, SOC 2)
• Proficiency with agentic AI tools for infrastructure automation, incident investigation, and documentation
• Ability to troubleshoot, participate in on-call support, and systematically improve operational systems
• Excellent organizational, analytical, and communication skills, with a proactive and collaborative mindset

Responsibilities

• Manage and optimize the globally distributed VPN network across multiple cloud providers
• Maintain and evolve the control plane and backend services supporting the VPN infrastructure
• Implement automation for deployment, scaling, monitoring, and incident response processes
• Develop and maintain infrastructure as code, ensuring reliable, repeatable, and version-controlled configurations
• Monitor system health, perform troubleshooting, and respon…