Product Manager - UX, AI Workflows

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary FreeWheel seeks a Product Manager focused on User Experience to enhance platform workflows and drive product strategy. This role involves close collaboration with Design and Engineering teams to deliver impactful user solutions. Responsible for roadmap ownership, prioritization, and execution of user experience improvements. Candidates should have experience in enterprise SaaS, UX principles, AI-powered workflows, and media technology industries.

Job Description FreeWheel is looking for a Product Manager to help shape and improve key user experiences across our platform.

In this role, you’ll work closely with Design and Engineering to understand customer needs, define product requirements, prioritize investments, and deliver experiences that help users accomplish their goals more effectively.

You’ll own a defined set of user workflows and product capabilities, helping drive roadmap decisions and execution while contributing to broader product strategy.

Success in this role requires strong collaboration skills, customer empathy, good product judgment, and the ability to balance user needs, business priorities, and technical considerations.

Responsibilities

• Own roadmap definition, prioritization, and execution for specific user experience areas within the FreeWheel platform.
• Partner closely with UX Design to identify customer problems, evaluate opportunities, and define product requirements.
• Work with Engineering to balance customer value, technical feasibility, and delivery timelines.
• Partner with other Product Managers to ensure their initiatives meet our user experience expectations.
• Define and improve end-to-end user workflows that help customers accomplish critical tasks.
• Gather insights from customers, user research, analytics, and internal stakeholders to inform product decisions.
• Write clear product requirements and communicate priorities to cross-functional teams.
• Make thoughtful tradeoff decisions that balance usability, business impact, and implementation complexity.
• Measure outcomes and use data and customer feedback to continuously improve the user experience.
• Contribute to product planning and strategy discussions while executing against broader organizational priorities.
• Build strong working relationships across Product, Design, Engineering, Customer Success, and other stakeholder groups.

Who You Are

• 3-5 years of product management experience building and launching software products.
• Demonstrated ability to own features, workflows, or product areas from discovery through delivery.
• Strong customer empathy and curiosity about how users accomplish their goals.
• Experience partnering closely with designers and engineers throughout the product development lifecycle.
• Ability to define requirements, prioritize work, and make informed tradeoff decisions.
• Excellent written and verbal communication skills.
• Comfortable operating in environments where requirements and priorities may evolve.
• Experience using customer feedback, analytics, and other data sources to inform product decisions.

Preferred Qualifications

• Experience working on enterprise software, SaaS products, or workflow-driven applications.
• Strong understanding of UX principles and user-centered product development.
• Familiarity with design systems, interaction design concepts, and usability best practices.
• Experience working with user research and behavioral analytics.
• Exposure to AI-powered experiences, workflow automation, copilots, or agentic product patterns.
• Interest in how AI is changing user behavior, workflows, and product experiences.
• Experience in advertising technology, media technology, or related industries is a plus.

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products an…