Executive Assistant

The Executive Assistant provides high-level administrative, operational, and business support to Managing Directors within the Leadership Practice. Serving as a trusted partner, the Executive Assistant manages complex workflows, coordinates client and executive activities, and ensures the seamless execution of business operations. This role requires exceptional judgment, initiative, discretion, and attention to detail, as well as the ability to anticipate needs, multi-task, solve problems proactively, and contribute to firmwide priorities and continuous improvement efforts. This position operates in a primarily remote environment and requires the ability to build strong working relationships, communicate effectively, and manage priorities independently across distributed teams.

EA Responsibilities:

• Maintain all Salesforce records including web lead opportunities, engagements, accounts, and contact entries.
• Manage time tracking, client billing workflows and expense reports in Deltek Maconomy.
• Serve as a central point of coordination among executives, clients, and internal stakeholders to ensure timely communication, follow-through, and execution of business priorities.
• Anticipate executive and business needs, proactively identifying issues and implementing solutions with minimal direction.
• Manage complex executive calendars, priorities, and scheduling logistics while balancing competing demands and shifting business priorities.
• Support business development activities by preparing proposals, reports, engagement letters, statements of work, and other client-facing materials.
• Coordinate meetings and events, ensuring preparation of materials, logistics management, stakeholder communication, and follow-through on action items.
• Monitor, prioritize, and respond to executive communications as appropriate, exercising sound judgment and discretion.
• Support cross-functional initiatives, projects and process improvements.
• Partner with senior firm leaders and cross-functional teams beyond direct executive assignments to support business objectives and firmwide strategic initiatives.
• Access and prepare reports and business development information to support executive decision-making.
• Establish and pursue individual professional development goals to enhance skills, effectiveness, and career growth.
• Plan and manage executive travel and accommodations, anticipating needs, mitigating potential disruptions, and ensuring a seamless travel experience.
• Assist in developing, editing, and formatting professional documents, presentations, and client-facing materials, ensuring accuracy, consistency, and a high standard of quality.
• Collaborate with HR, IT, Marketing and Finance to support executive onboarding, technology setup, and systems troubleshooting.
• Assist with training of new EAs.
• Other duties as assigned.

Key Performance Indicators (KPIs):

• Time tracking, billing, and administrative accounting activities are completed accurately and within established deadlines.
• Leadership Practice executives receive responsive, proactive support that enhances productivity and client service delivery.
• Firm systems, technologies, and database records are utilized and maintained accurately and consistently.
• Executive calendars, travel, and priorities are managed with minimal executive intervention.
• Contributions to team initiatives, process improvements, and firm projects positively impact efficiency and service quality.
• Demonstrates curiosity and adaptability in leveraging emerging technologies, including AI-enabled tools, to improve efficiency, quality, and service delivery.
• Individual professional development goals are achieved and applied to role effectiveness.
• Client proposals, reports, and engagement documentation are assisted with accurately and on time.

Required Skills/Abilities:

• Demonstrated experience supporting senior-level executives in a fast-paced professional services, consulting, or similar business environment.
• Strong organizational skills with the ability to manage multiple priorities, competing deadlines, and changing business demands.
• Experience with Deltek Maconomy or similar timekeeping, billing, and expense management systems preferred.
• Exceptional written and verbal communication skills, including editing, proofreading, and preparation of professional business materials.
• Ability to adapt support approaches to varying executive work styles, p…