Operations and Executive Support Assistant

Contract: Permanent, part time with the potential to become full time.

Hours: 21 hours per week (e.g. 3 days), flexibly arranged; reviewed at three months.

Salary: £25,000-30,000 per year (full-time equivalent), paid pro-rata for part-time hours.

About the role

The Operations and Executive Support Assistant keeps the day-to-day running of Their Future Today organised, efficient and on track. It is a varied, practical role providing administrative, organisational and operational support to both the CEO and COO across everything the charity does, from programme delivery and fundraising to events, communications and general operations.

Because we are a small team carrying a large mission, this role touches almost every part of our work, and the support needed will change from day to day. One day might centre on diaries, meetings and travel; another on preparing documents for a funding application, coordinating an event, or keeping our systems and records in good order.

We are recruiting this post on a part-time basis to begin with, with a genuine route to full time as the charity grows (see “Hours, salary and benefits” below). It would suit someone who is highly organised, adaptable and detail-focused, someone who enjoys variety, takes pride in things running smoothly, and wants their everyday work to add up to lasting change for children and families.

How the role fits in

With only a small UK team, the leadership’s time is one of TFT’s most valuable resources, and this role exists to protect it. By keeping administration, coordination and systems running reliably, the postholder frees the CEO and COO to focus on what only they can do: strategy, partnerships, fundraising and the foster care pilot.

The role also sits at the heart of one of TFT’s key priorities for 2026–2030, building organisational strength. Stronger systems, clearer records and smoother coordination are exactly what allow a charity to grow from a grassroots organisation into a recognised leader in care reform. In short, this is the role that helps a small team punch well above its weight, and one we expect to grow as the charity does.

Key responsibilities

Executive and diary support

•   Provide reliable day-to-day administrative support to the CEO and COO.

•   Manage diaries, schedule meetings, and coordinate internal and external appointments.

•   Prepare agendas, take notes where needed, and track and follow up actions from meetings.

•   Coordinate travel, accommodation, itineraries, visa administration and related logistics.

Operations, finance administration and records

•   Support expense tracking, banking administration and general operational record-keeping.

•   Keep files, systems and internal records well organised, accurate and up to date.

•   Help maintain and improve efficient, reliable administrative systems and processes.

Events and fundraising support

•   Assist with planning and administration for fundraising events, meetings and supporter engagement activities.

•   Provide administrative support for fundraising, including preparing documents, follow-up communications and basic reporting.

•   Help prepare and format documents, presentations, spreadsheets and reports.

Communications and digital

•   Help maintain website and social media updates in line with TFT’s voice and brand.

•   Support the preparation of simple promotional materials, posters and event content.

General

•   Provide general administrative support across the organisation to keep TFT well-run and responsive.

What success looks like

We will know this role is working well when:

•   The CEO and COO are well-organised and able to focus on leadership, partnerships and programmes, confident that day-to-day administration is in safe hands.

•   Diaries, meetings and deadlines run smoothly, key actions are followed up, and important details don’t slip through the cracks.

•   Travel, events and logistics are well-coordinated and run without a hitch.

•   Financial, operational and supporter records are accurate, organised and easy to find.

•   Fundraising and communications activity is well-supported, with documents, follow-ups and updates delivered on time and to a high standard.

•   Our systems and processes become steadily more efficient and reliable, helping a small team do more with limited resources.

•   Colleagues, supporters and partners consistently experience TFT as responsive, professional …