Email Assistant

ABOUT THE ROLE

Careerscape is supporting the hire a fully remote Email Assistant on behalf of our client, to manage inbox and email correspondence for a growing organization. You’ll be the first point of contact for customers and internal teams, making sure every message is handled accurately, professionally, and on time.

COMPENSATION

$52,000 - $68,000 per year, depending on experience, plus a full benefits package.

WHAT YOU’LL DO

• Monitor and manage shared and individual email inboxes throughout the day

• Draft, proofread, and send professional responses to customers and internal teams

• Sort, prioritize, and route incoming messages to the right person or department

• Maintain email templates, canned responses, and reply guidelines

• Flag and escalate urgent or sensitive messages quickly

• Keep CRM and ticketing records accurate and up to date

WHAT WE’RE LOOKING FOR

• One or more years in an administrative, customer service, or email support role

• Excellent written communication and proofreading skills

• Strong attention to detail and organizational ability

• Comfortable managing high email volume and competing priorities

• Proficiency with Gmail or Outlook and standard office software

• Reliable high-speed internet and a quiet remote workspace

NICE TO HAVE

• Familiarity with CRM or help desk tools such as Salesforce, Zendesk, or HubSpot

• Experience supporting a remote or distributed team

• Associate or bachelor’s degree

BENEFITS AND PERKS

• Competitive salary on the higher end of market range

• Fully remote work with flexible scheduling

• Medical, dental, and vision insurance

• 401(k) retirement plan with company match

• Generous paid time off and paid holidays

• Annual professional development stipend

WHY APPLY

You’ll join a supportive, fully remote team with clear processes, real growth opportunities, and the tools you need to do your best work.

ABOUT CAREERSCAPE

Careerscape is a professional search and staffing partner that connects skilled candidates with leading employers across the United States. We take a candidate-first approach to every search.

APPLICATION NOTICE

Careerscape is recruiting for this fully remote position. Applications are submitted through our external careers site using the apply link provided. We review every application and reach out to candidates who are a strong fit.

EQUAL OPPORTUNITY STATEMENT

Careerscape is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.