Executive Assistant

About MBA Group

MBA Group Limited is a dynamic, technology-driven marketing and communications business headquartered in Tottenham, North London, with additional offices in Warrington and Central London. We specialise in data led, digital first customer engagement solutions that help organisations connect with audiences through SMS, email, RCS, and multi-channel marketing technologies.

More information can be found at:

www.mba-group.com



www.videosmart.com

www.studiocertain.com

www.mba-group.com/pulse/

Purpose of Job

This role goes beyond traditional executive support. The Executive Assistant will act as a strategic extension of the CEO, helping to create capacity for leadership, growth, and innovation across the business.

The successful candidate will be expected to operate with minimal supervision, work from high-level briefings, and proactively identify priorities, opportunities, and risks. They will possess the confidence, judgement, and initiative to make decisions, drive actions forward, and ensure momentum is maintained across key business initiatives.

A core objective of the role is to maximise the effectiveness of the CEO by protecting their time, reducing operational involvement, and ensuring focus remains on strategic priorities, growth, innovation, and business development. The role will leverage modern technologies, including AI-powered tools, to improve productivity, streamline workflows, support decision-making, and create efficiencies across the Executive Office and wider business.

The ideal candidate will be organised, technologically confident, and able to build strong relationships across all levels of the organisation.

Working Hours

Working hours will be Monday – Thursday 09:00 to 17:30. However, the successful candidate is expected to be co-operative in working longer hours if required on occasion according to the needs of the business.

Purpose of Job

Strategic Business Support

• Act as a trusted business partner to the CEO, supporting strategic initiatives and business priorities.
• Work from high-level direction, with limited guidance, to deliver outcomes independently.
• Provide executive summaries, recommendations, and decision supporting materials.

Meeting & Communication Management

• Act as a gatekeeper for the CEO, ensuring requests, meetings, and communications are appropriately prioritised.
• Challenge unnecessary meetings and ensure CEO involvement is focused on high-value activities.

Executive Time Management & Prioritisation

• Manage and protect the CEO’s time through effective prioritisation of meetings, communications, and commitments.
• Assess requests for CEO involvement and determine where delegation or alternative approaches may be appropriate.
• Ensure meetings have clear objectives, agendas, and outcomes.
• Create capacity for strategic thinking, planning, and business development activities.
• Reduce unnecessary administrative burden through process improvements and AI-enabled solutions.

AI, Automation & Productivity

• Champion the use of AI and emerging technologies to improve productivity across the Executive Office and wider business.
• Use AI tools to support meeting preparation, research, reporting, communications, project management, and information gathering.
• Identify opportunities to automate repetitive administrative tasks and improve operational efficiency.
• Support the adoption of AI-driven ways of working across leadership teams.

Sales & Growth Enablement

• Act as a conduit between departments to improve communication and alignment.
• Help identify gaps, inefficiencies, and missed opportunities across internal processes.
• Manage meeting preparation for CEO-attended client engagements, including coordinating briefing materials, presentations, agendas, and stakeholder updates.

Stakeholder & Organisational Alignment

• Build strong relationships across all areas of the business.
• Support communication and alignment between departments.
• Ensure actions agreed within leadership meetings are tracked and delivered.
• Promote accountability and visibility across key projects and initiatives.

Sustainability & AI Governance Forum

• Lead and coordinate the ESG governance structure, including oversight of the ESG Board and its five subcommittees, ensuring effective planning, reporting, and stakeholder engagement.
• Establish, organise the AI Board, driving AI governance, strategy, policy develop…