Director, AI Enablement

Leads enterprise adoption of AI tools and workflows across VNS Health, a 130-year-old nonprofit healthcare organization. This role owns the strategy for scaling VNS Health’s enterprise OpenAI license, designs persona-based training for our workforce and sits directly with business leaders to define the right AI tool set for their teams. Success is measured by how many people change how they work day to day, not by how many people attend a training session.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Own the enterprise AI tool strategy, including scaling the adoption and impact of VNS Health’s enterprise OpenAI license across the organization
• Design and deliver persona-based AI training curricula tailored to different roles and workflows across the organization
• Sit with leaders and senior leaders across departments to identify the right AI tool set for their teams’ specific workflows
• Build and manage the change management program that moves employees from tool access to actual daily workflow adoption
• Define and track adoption metrics against the enterprise usage target
• Own internal AI communications, keeping the organization informed as new tools, capabilities, and Ways of Working roll out
• Build and lead an AI champion network across business units to sustain adoption beyond initial training
• Continuously evaluate the enterprise AI tool landscape and recommend what to adopt, expand, or retire based on measured value and fit
• Report on enablement impact and ROI as part of the enterprise AI value realization tracking process
• Participates in special projects and performs other duties as assigned.

Qualifications

Education:

Bachelor’s Degree required

Master’s Degree preferred

Work Experience:

8+ years of experience in learning and development, change management, digital adoption, or AI enablement, including recent experience driving enterprise AI or generative AI tool adoption. required

Demonstrated experience designing and delivering training programs at scale across a large, complex organization. required

Experience partnering directly with senior leaders to translate business workflows into tool and training strategy. required

Track record measuring and reporting adoption and impact metrics for a technology or process change program. required

Experience with enterprise AI platforms such as OpenAI/ChatGPT Enterprise, Microsoft Copilot, or similar. required

Experience in healthcare or another large-scale, highly regulated service organization. preferred

Instructional design or curriculum development background. preferred

Minimum five years of management and people leadership experience. required

Pay Range

USD $193,600.00 - USD $258,200.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.