Director, AI Delivery

Owns end-to-end execution of VNS Health’s enterprise AI portfolio, currently 22 active use cases on a path to $20M in validated FY2027 value. This is a hands-on, builder role for a leader who runs the AI Ways of Working end to end: discovery, experiment, pilot, scale, including building the cross-functional team internally to execute this work. The ideal candidate has led AI or technology delivery before, is comfortable building a function from zero, and measures success by the business impact delivered, not activity.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Own delivery of the active AI project portfolio, driving each project through the Discovery, Experiment, Pilot, and Scale stage gates on a predictable clock
• Lead the AI Squad Leads and build a delivery team, standing up cross-functional squads that pull the right stakeholders from across the organization into each project
• Enforce the AI Ways of Working on every project: AI Brief intake, review, ELT prioritization, four-week sprint cadence, and KPI baselining before kickoff
• Partner directly with leaders and senior leaders across VNS Health to scope problems, align stakeholders, and clear delivery blockers
• Direct the AI Engineering squad, matrixed with SciTech, on forward-looking work exploring how AI can transform core operations beyond the current project backlog
• Own measurement and reporting of the value and impact delivered by every project, feeding the enterprise ROI tracking process

• Bring an iterative, test-and-learn approach to delivery, adjusting scope based on pilot results rather than committing to a fixed plan upfront

  Build the muscle for taking projects from pilot to enterprise scale, including change management and adoption planning

• Represent AI Delivery in cross-functional and executive forums, communicating status, risk, and value clearly to senior stakeholders
• Participates in special projects and performs other duties as assigned.

Qualifications

Education:

Bachelor’s Degree required

Master’s Degree preferred

Work Experience:

• 8+ years of experience in AI or technology delivery, product management, or implementation leadership, including recent experience delivering AI or generative AI solutions into production. required

• Demonstrated experience building and leading cross-functional delivery teams from the ground up. required

• Proven track record managing a portfolio of concurrent technology or AI initiatives from discovery through enterprise scale. required

• Experience operating in ambiguous, fast-changing environments where priorities and scope shift as new information emerges. required

• Strong track record measuring and reporting the business impact and ROI of delivered initiatives. required

• Design thinking experience or training. preferred

• Experience in healthcare, health plans, or another highly regulated industry. preferred

• Management consulting or client-facing delivery background. preferred

Minimum five years of management and people leadership experience required

Pay Range

USD $193,600.00 - USD $258,200.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.