Analyst, Markets AI Enablement and Digitization

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Analyst, AI Enablement and Digitization

Global Markets Division for the Americas (GMDA) | IT Solutions Job Family Technology / AI Enablement

Level Analyst

Function AI Enablement, Automation and Digitization

Location New York / Americas, as approved

Employment Type Full-time

Position Summary

The Global Markets Division of America (GMDA) IT Solutions is seeking an Analyst, AI Enablement and Digitization to support the development and adoption of AI, automation, and digital productivity capabilities across Global Markets. This role focuses on building, testing, documenting, and supporting AI-enabled solutions and automation tools using Microsoft technologies. The successful candidate will partner with business and technology teams to improve processes, reduce manual effort, and deliver practical solutions that enhance productivity and operational efficiency.

This position is designed for individuals with a strong interest in AI, automation, digitization, and emerging technologies who are looking to build hands-on experience within a fast-paced financial services environment.

Responsibilities

• Design, build, test, and support AI-enabled solutions, reusable prompts, Copilot experiences, and productivity tools.
• Develop and maintain automation and digitization solutions using Microsoft 365, Power Automate, Power Apps, SharePoint, Power BI, and related technologies.
• Assist in identifying opportunities to improve business processes through AI, automation, and digital solutions.
• Support business users in documenting requirements, evaluating opportunities, and developing practical solutions.
• Participate in the development, testing, rollout, and enhancement of approved AI and digitization use cases.
• Create and maintain documentation, user guides, training materials, and reusable implementation assets.
• Support reporting, dashboards, metrics, presentations, and project updates related to AI and digitization initiatives.
• Assist with user support, issue resolution, and continuous improvement activities for delivered solutions.
• Support governance, information security, compliance, and responsible AI requirements for approved solutions.
• Contribute to knowledge-sharing activities, demonstrations, training sessions, and adoption efforts.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Analytics, Finance, Engineering, or a related discipline, or equivalent practical experience.
• Demonstrated interest in AI, automation, digitization, process improvement, or technology-enabled business solutions.
• Experience through work, coursework, internships, projects, or personal initiatives with Microsoft 365, Power Platform, data analytics, or automation technologies.
• Familiarity with Microsoft Excel, PowerPoint, Teams, SharePoint, and other Microsoft productivity tools.
• Strong analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to learn new technologies quickly and apply them to business challenges.
• Ability to work effectively within both business and technology teams.

Preferred Qualifications

• Experience with Microsoft Copilot, Copilot Studio, prompt engineering, generative AI, or conversational AI solutions.
• Experience with Power Automate, Power Apps, Power BI, SharePoint, Power Query, or related Microsoft …