Product Manager

Who you are

• 3+ years of professional experience in product management, supply chain operations, procurement, or demand planning
• Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes
• Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity
• Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code
• Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent
• Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements
• Comfortable working across time zones in a remote or hybrid environment
• Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice
• Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools
• Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing
• Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role
• Experience with supply chain visibility platforms or similar real-time logistics and inventory products
• Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply
• We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

What the job involves

• FourKites is building a next-generation Inventory & Orders module that gives supply chain teams unified, real-time visibility into on-hand stock, in-transit inventory, open orders, and stockout risk — across their entire network
• We are looking for a Product Manager I to own day-to-day execution for this module: writing precise specifications, synthesizing customer discovery into prioritized backlogs, and partnering with engineering to ship features that help supply chain planners move from reactive firefighting to proactive decision-making
• This is a high-visibility role on a nascent product
• You will work at the intersection of supply chain planning, procurement, and real-time logistics data — with your contributions directly shaping the foundational decisions of this offering
• Product Execution & Specification
• Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations
• Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries
• Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle
• Customer Discovery & Feedback Synthesis
• Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams
• Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses
• Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements
• Integration & Data Requirements
• Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI
• Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding
• Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments
• Cross-Functional Collaboration
• Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availabili…