Program Officer, Instructional Design

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is contingent on receipt of grant funding.

This position has an end date of September, 29, 2027.

Job Overview

The International Rescue Committee (IRC) is one of the leading providers of high-quality programming for refugees resettling to the United States. The IRC is committed to developing innovative programs that respond to the refugees’ unique strengths and needs, using our learning and experience to shape policy and practice, and highlighting and promoting best practices in refugee services provision.

The IRC is seeking a Program Officer for Instructional Design for Switchboard, a project that provides training and capacity-building services to service providers in the United States, including resettlement agencies and affiliates, state agencies, ethnic community-based organizations, and others. More information about Switchboard can be found at www.SwitchboardTA.org.

The Program Officer for Instructional Design will report to the Senior Program Officer for Instructional Design and will be responsible for delivering high-quality instructional design across Switchboard’s capacity-building initiatives, including online training, self-paced courses, communities of practice, and learning resources such as videos, information guides, toolkits, etc. This position is remote and may be located anywhere in the United States.

Major Responsibilities:

Instructional Design

• Deliver high-quality instructional design across trainings and learning resources developed by Switchboard’s internal and external subject matter experts; provide guidance and review of instructional design across all materials including eLearning courses, instructor-led courses, webinars, and meetings

• Serve as Switchboard’s webinar and meeting producer

• Research and recommend innovative training and instructional design practices that Switchboard should incorporate

• Ensure that practitioner knowledge informs Switchboard’s trainings and learning resources

• Lead implementation of strategy for updating and/or maintaining previously developed Switchboard learning resources
• Champion a culture of learning and continuous improvement in Switchboard’s approach to instructional design; identify relevant professional development opportunities for Switchboard team

Project Management and M&E

• Contribute to needs assessment process to ensure instructional design best practices are incorporated into Switchboard’s annual workplan

• Analyze feedback and evaluation data from Switchboard’s TTA participants with a focus on instructional design improvements

• Provide input into Switchboard reports, including monthly activity updates and semi-annual Performance Progress Reports.
• Other duties as assigned.

Job Requirements:

• Bachelor’s Degree in instructional design, education, or other relevant field (or equivalent experience)
• Minimum four years of experience developing and implementing training, technical assistance, capacity-building, or education programs
• Experience developing and producing innovative virtual multimedia trainings, such as webinars, online courses, self-paced e-learning, etc.
• Experience contributing to project M&E (data collection, management, and reporting)
• Familiarity with and commitment to data-driven, evidence-based programming
• Excellent written and oral communication skills, with evidence of ability to build capacity of staff at multiple levels
• Ability to effectively manage complex projects with strict timelines

Preferred Experience & Skills:

• Graduate degree in relevant field (or equivalent experience)
• Familiarity with relevant Office of Refugee Resettlement (ORR)-funded programs
• E…