Executive Assistant & HR Coordinator

Executive Assistant & HR Coordinator

**BYou Laser Clinics BYou Franchising**

Location: Brooklyn, NY 11232, On-Site
Schedule: Monday–Friday, 9:00 AM–6:00 PM
Salary: $70,000–$80,000 per year, based on experience

About BYou

BYou Laser Clinics is a rapidly growing medical aesthetics and wellness brand with corporate and franchise locations across the United States.

We are building an ambitious multi-location organization, and we believe that strong businesses are built by strong people. We move quickly, hold high standards, celebrate wins, and care about creating a positive culture across our corporate team, clinics, and franchise network.

The Role

We are looking for someone who brings energy, organization, accountability, and positivity into the room.

This is a dual role supporting the CEO & Co-Founder directly while helping manage HR and people operations across BYou’s corporate offices and growing clinic network.

You’ll be one of the most visible people within the organization. Corporate employees, clinic teams, franchise partners, candidates, vendors, and leadership will interact with you regularly. How you communicate and follow through matters.

If you’re someone who remembers birthdays, recognizes great performance, notices when a team member needs support, keeps leadership organized, and makes people feel comfortable reaching out to you, this role may be a great fit.

Executive Support

• Manage the CEO’s calendar, meetings, travel, and daily priorities
• Attend meetings, capture notes, and convert discussions into clear action items
• Track deliverables across leadership, franchise partners, vendors, and consultants
• Follow up on outstanding tasks and deadlines
• Prepare documents, presentations, reports, and executive summaries
• Maintain organized digital filing across Microsoft 365 and SharePoint
• Handle confidential business, financial, franchise, and personnel information with discretion
• Support communication with franchise prospects and existing franchise partners

People & Culture

• Be a positive point of connection between corporate leadership, clinic teams, and franchise partners
• Coordinate internal communications, announcements, recognition, and company updates
• Develop employee recognition initiatives that celebrate strong performance
• Organize team events, training days, meetings, and company gatherings
• Help create a welcoming and professional onboarding experience for every new hire
• Support franchise partners as a responsive point of contact with BYou corporate
• Help maintain a positive, accountable, performance-driven company culture

Human Resources

• Manage full-cycle recruitment, including job postings, resume screening, interview scheduling, and offer preparation
• Coordinate onboarding and offboarding, including documentation, system access, orientation, and employment files
• Maintain employee records and employment agreements
• Support compliance with applicable New York and federal employment requirements
• Track attendance, PTO, scheduling, and staffing needs
• Support payroll preparation and coordinate with the accounting team
• Assist with benefits administration and employee questions
• Coordinate training and certification tracking
• Support performance reviews, employee relations, and disciplinary documentation
• Maintain and update HR policies, procedures, and the employee handbook
• Support recruiting and staffing needs as BYou expands into additional markets

Reporting & Analysis

• Build and maintain HR and operational reports in Excel
• Track headcount, turnover, staffing costs, attendance, recruitment, and training completion
• Prepare dashboards and comparison reports for CEO review
• Reconcile information across Zenoti, payroll systems, and internal trackers
• Identify staffing or operational issues requiring leadership attention

Who Thrives at BYou

• You’re genuinely positive and bring productive energy to the workplace
• You enjoy working with people and building strong professional relationships
• You take initiative instead of waiting to be told what to do
• You are extremely organized and strong with follow-through
• You remain calm and solutions-focused in a fast-moving environment
• You can deliver difficult messages professionally while maintaining relationships
• You understand accountability and aren’t afraid to follow up
• You think beyond your individual task list and care about the overall success of the business
• Yo…