Digital Marketing & Design Manager

Company Description Holy Apostles Soup Kitchen, located in the Chelsea neighborhood of Manhattan, has been a trusted symbol of hope and compassion since 1982. Based in the landmark Church of the Holy Apostles, the organization serves more than 1,200 hot, nutritious meals every weekday, including holidays. All guests are welcomed without question or qualification, reflecting a strong commitment to dignity and inclusion. Since opening its doors, Holy Apostles Soup Kitchen has served over 6.5 million meals and continues to expand its impact in the community.

THIS ROLE IS ON SITE IN NYC 4 DAYS A WEEK

Job Purpose:

Holy Apostles Soup Kitchen seeks a creative, digitally savvy professional to bring our mission and impact to life across digital and print channels. The Digital Marketing & Design Associate will lead the execution of our communications and marketing, with primary responsibility for story gathering and messaging, social media, digital campaigns, graphic design, and website content. Working closely with the Director of Development and colleagues across the organization, this person will translate organizational stories into compelling fundraising campaigns that engage donors, volunteers, partners, guests, and the broader community. This hands-on role is ideal for someone who combines digital marketing instincts with strong design skills - someone who can identify what we need to communicate, who we need to reach, and how best to reach them.

PRIMARY RESPONSIBILITIES

Marketing & Campaigns

• Partner with the Director of Development and colleagues to develop and execute digital and traditional marketing, communications, and fundraising campaigns.

• Help shape campaign creative direction, messaging, audience experience, and visual identity across channels.

• Develop campaign assets for social media, email, website, digital advertising, and other platforms, as well as related public relations opportunities.

• Manage the creative and content-facing aspects of Google Ads and other digital advertising and fundraising initiatives, collaborating with colleagues responsible for analytics, tracking, and technical configuration.

• Monitor campaign and engagement results and use available data to inform creative decisions and improve future communications.

• Maintain consistency in branding, messaging, and visual presentation across channels.

SOCIAL MEDIA

• Manage Holy Apostles Soup Kitchen’s social media presence, including strategy, editorial planning, content creation, scheduling, posting, and responses.

• Develop a content calendar and posting cadence supporting organizational, programmatic, fundraising, and community-engagement priorities, and maintain a monthly social media report.

• Create engaging graphics, photography, short-form video, and written content tailored to each platform.

• Use analytics to identify opportunities to increase engagement, reach new audiences, and strengthen the organization’s digital presence.

• Collaborate with staff to identify compelling stories, events, programs, and activities to highlight.

GRAPHIC DESIGN & VISUAL COMMUNICATIONS

• Serve as the primary graphic designer for Holy Apostles Soup Kitchen.

• Create high-quality print and digital materials, including flyers, brochures, signage, presentations, social media and email graphics, event materials, donor communications, promotional materials, and organizational collateral.

• Design and lay out major organizational publications, including the Annual Report, working from content developed and project-managed by other staff.

• Design and maintain templates for recurring communications, including internal and external newsletters.

• Support the visual and communications components of direct-mail fundraising campaigns in collaboration with the Director of Development and external vendors.

• Help maintain and evolve Holy Apostles Soup Kitchen’s visual identity and ensure consistency across communications.

WEBSITE

• Manage routine website design, content updates, and maintenance in conjunction with external vendors.

• Create and update landing pages and campaign-related website content.

• Ensure website content is visually engaging, accurate, current, user-friendly, and consistent with organizational branding.

• Work with colleagues or outside technical support on updates requiring development or technical expertise beyond the scope of the position.

CONTENT DEVELOPMENT

• Write and edit engaging copy for…