AI Operations Lead

For our client, we are seeking an AI Operations Lead to join the team of a leader in the Consumer Technology space.

This role will own the operational enablement of AI across the organization, with a focus on building practical tooling, governance, and visibility that help teams use AI effectively and securely. The position will partner closely with technical and non-technical stakeholders to translate messy data and cross-functional needs into scalable internal solutions. It will also help establish the metrics, training, and executive reporting needed to improve adoption, track impact, and support responsible AI usage.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $180,000 – $190,000 annually

Responsibilities

• Develop and ship automation tools to streamline operations across multiple departments.
• Implement a secure data gateway to integrate AI tools with existing systems.
• Create and manage AI usage dashboards providing departmental insights into spend and performance.
• Lead the AI champions program to ensure consistent usage and peer-led training across teams.
• Run program activities to ensure skills and knowledge are retained within teams during onboarding and offboarding processes.
• Establish standardized metrics for evaluating AI effectiveness and report findings to executive leadership.

Qualifications

• 5-7 years of coding experience with Python or TypeScript, SQL, and REST APIs.
• Experience building production software in the last two years with a robust understanding of Large Language Models.
• Direct collaboration with non-technical teams as the technical liaison for internal tools or engineering projects.
• Ability to extract actionable insights from messy data and advocate for those numbers to financial stakeholders.
• Proven experience managing cross-functional initiatives where participants do not report directly to you.
• Strong written communication skills and ability to prioritize effective work over non-impactful tasks.

Benefits

• Flexible Time Off, promoting 4 weeks of annual leave.
• Company-paid medical coverage for employees and their dependents.
• Comprehensive dental and vision plans for employees and their dependents.
• 401(k) plan with company matching to support retirement savings.
• Flexible Spending Account options for healthcare expenses.
• Up to 8 weeks of paid parental leave for new parents.
• Work-from-home stipend to support a remote work environment.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.