Executive Assistant to the CEO/President

About RugsUSA

Since launching in 1998, Rugs USA has established itself as a leading innovative online destination for an extensive variety of high-quality, on-trend area rugs at prices customers won’t find anywhere else. Passionate about the impact that the perfect rug brings to a space, we foster close relationships with the designers, artisans, and factories who make our goods, giving us the ability to simplify our business model and deliver exceptional pricing and a vast assortment of styles. By guiding our customers through the rug buying process and offering a curated selection of complementary lighting and accessories, we’ve become our customers’ ultimate secret weapon in bringing their vision of home to life -at any budget.

Position Overview

The Executive Assistant to the CEO/President serves as a strategic time-multiplier for the CEO while anchoring the physical and operational footprint of RugsUSA’s New York City workspace. This dual-scope position manages high-stakes C-suite administrative workflows, acts as a cross-functional liaison for multi-brand teams, and directly oversees NYC office workspace day-to-day operations.

Additionally, this individual provides ad-hoc administrative and cross-site logistics support to the Cranbury, NJ & Stockton, CA facility, ensuring unified communication and operational alignment between both corporate hubs.

This is a fully onsite role based in RugsUSA’s New York City office. The Executive Assistant is expected to be physically present to support executive leadership, manage office operations, and foster collaboration across teams while maintaining regular connectivity with the Cranbury, NJ facility.

The ideal candidate has significant experience supporting a CEO, President, Founder, or other senior C-suite executive within a retail or e-commerce organization (e.g., a digitally led brand like rugsusa.com). They are comfortable operating in a high-visibility role, bring exceptional judgment and responsiveness, and leverage AI-powered productivity tools to streamline workflows, anticipate needs, and elevate executive and office effectiveness.

Essential Job Functions

• Manage the CEO/President’s complex calendar, prioritizing high-stakes retail operations, strategy alignment and board meetings.
• Coordinate internal and external communications, including scheduling, follow-up, and correspondence.
• Prepare high-impact retail performance presentations, board metrics, meeting agendas, and action items regarding e-commerce and digital transformation initiatives.
• Arrange executive travel, lodging, itineraries, and expense reports.
• Serve as a trusted liaison with senior leaders, board members, partners, and cross-functional teams within the organizations operations.
• Support day-to-day office operations for the New York City office workspace, including managing team requests, facility access, and workplace optimization.
• Maintain seamless operational alignment and communication flow between the NYC corporate office and the Cranbury, NJ and Stockton, CA logistics, fulfillment, and distribution facilities.
• Assist with executive events, leadership meetings, and special projects as needed.

You Have

• 5 + years of experience supporting C-suite executives, preferably a CEO, President, Founder, or other senior executive specifically within a retail, e-commerce, or high-growth consumer business environment with demonstrated understanding of retail, e-commerce operations, inventory, merchandising cycles, seasonal planning, and fast-paced business demands.
• Bachelor’s degree in business administration, Communications, or a related field, or equivalent experience.
• Proficient in AI productivity tools and digital workflows, with the ability to leverage technology to improve efficiency, organization, communication, and output quality.

• Advanced proficiency in Microsoft Office, especially Outlook, PowerPoint, Excel, and Word.

• Strong organizational skills with exceptional attention to detail and follow-through.
• Excellent written and verbal communication skills within a highly professional environment.
• Proven ability to handle confidential information with professionalism and discretion.
• Ability to manage multiple priorities, solve problems independently, exercise sound judgment, and adapt quickly to changing business needs.
• Strong relationship-building skills with the ability to collaborate effectively across executive, corporate, and operationa…