Medical Administrative Executive Assistant - Neurosurgery

Jenkins NeuroSpine is seeking an experienced, organized, and highly professional Medical Administrative Assistant / Executive Assistant to support our Practice Manager and Dr. Arthur Jenkins, the practice’s physician-owner.

This is a key patient-facing and administrative position. The successful candidate will help coordinate patient care, manage Dr. Jenkins’ professional calendar, communicate with patients and referring providers, maintain accurate electronic medical records, and ensure that requests are handled promptly and professionally.

We are looking for someone who is proactive, detail-oriented, comfortable managing competing priorities, and committed to providing a high level of service to patients, families, referring providers, and business partners.

Responsibilities

• Proactively manage Dr. Jenkins’ calendar, meetings, calls, and professional commitments.
• Answer, screen, and direct incoming calls and messages.
• Schedule and confirm new-patient and follow-up appointments.
• Ensure patient and provider requests are handled promptly.
• Manage messages, tasks, incoming faxes, and medical-record requests.
• Scan and attach documents to the correct patient chart.
• Verify insurance eligibility and out-of-network benefits before appointments.
• Obtain authorizations for radiology studies and coordinate complex imaging procedures.
• Track ordered diagnostic studies and ensure patients receive appropriate follow-up.
• Upload medical imaging and verify that files are complete.
• Assist patients with registration, portal access, check-in, and collection of appointment fees.
• Send consultation and follow-up notes to referring providers.
• Help coordinate physician outreach, networking events, and practice-development activities.
• Coordinate subpoenas, depositions, and expert-witness documentation.
• Provide administrative coverage and assist with special projects as needed.
• Maintain patient confidentiality and follow HIPAA requirements.

Qualifications

• Associate degree or equivalent education and relevant experience; bachelor’s degree preferred.
• At least three years of administrative experience, preferably in a medical office.
• Experience with electronic medical records; DrChrono, Epic, or Ambra experience is a plus.
• Knowledge of insurance verification and medical authorization procedures.
• Strong calendar-management, organizational, and follow-up skills.
• Excellent written, telephone, and interpersonal communication skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Professional, dependable, resourceful, and attentive to detail.
• Proficiency with Microsoft Office and general office technology.

Jenkins NeuroSpine is an equal opportunity employer.

Join us to be part of a dedicated healthcare team where your organizational talents will directly impact patient care and operational excellence! This paid position offers an exciting opportunity to grow your career while supporting vital medical services in a vibrant environment.

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• Are you able to commute to our NYC office every Monday?

Education:

• Bachelor’s (Required)

Location:

• White Plains, NY 10604 (Required)

Work Location: In person