Executive Personal Assistant to the Director

Executive Personal Assistant to the Director

Be the Director’s right hand at Forward Community Care Ltd

Location: North London
Salary: £32,000–£40,000 per year, depending on experience
Hours: Full-time, Monday–Friday, with possible on-call weekend duties
Employment type: Contract-based (Minimum 12 months)

About the Role

Are you highly organised, confident and proactive—and known for getting things done? We are seeking an Executive Personal Assistant to work directly with the Director of Forward Community Care Ltd.

This is more than a traditional PA role focused on diary management and email. You will act as the Director’s right hand: keeping priorities on track, following up outstanding actions, preparing documents, organising meetings and ensuring that important matters do not fall through the cracks.

You will be expected to take ownership. If the Director asks you to follow something up, your response should be: “I’ve already followed that up, spoken to the manager and confirmed where things stand.”

About Forward Community Care Ltd

Forward Community Care provides supported living accommodation and support services for adults with a range of needs, including mental health needs, learning disabilities and other complex support requirements.

We work closely with local authorities, social services, commissioners, social workers, healthcare professionals, families, housing providers and other agencies. Because of this, you must have an understanding of, or previous experience in, social care, mental health, supported living, healthcare or a related environment.

Key responsibilities for keeping the director organised.

Maintain a clear overview of current priorities and outstanding work, including:

· Meetings, appointments and management meetings

· Emails, correspondence and important tasks

· Deadlines and follow-up actions

· Inspections and professional meetings

· Business and operational priorities

· Documents to be prepared

· People who need to be contacted or chased

Following Up and Driving Action

Follow up directly with managers when information, actions or deadlines are outstanding. You must be confident without being confrontational and able to communicate professionally—for example: “This was due yesterday. Could you please send it to me today?”

Coordinating Meetings

· Book management and operational meetings

· Prepare agendas and supporting documents

· Take minutes where required

· Record and circulate actions and information

· Maintain an action tracker and follow up outstanding items

· Ensure agreed actions are completed

Managing Emails and Correspondence

· Identify urgent matters in the Director’s inbox

· Draft responses, letters and other correspondence

· Forward matters to the appropriate manager

· Follow up unanswered emails and track outstanding correspondence

· Prepare responses for the Director’s review

· Ensure important matters are not lost in a busy inbox

Excellent written English is essential.

Preparing Documents

Prepare clear, professional materials, including:

· Reports, letters and internal communications

· Meeting notes, action plans and briefing documents

· Policies, procedures and service documentation

· Presentations

· Correspondence with local authorities and other professionals

You should be confident using Microsoft Word, Outlook and Excel.

Industry Knowledge

You do not need to be a qualified social worker, but you must understand the environment in which we operate. Relevant knowledge or experience may include:

· Mental health, adult social care and learning disabilities

· Supported living and supported accommodation

· Social services, local authority commissioners, social workers and care managers

· Safeguarding, risk assessments, and care and support plans

· CQC and other regulatory environments

· Housing and tenancy matters

You will work with professionals across these areas, so you must be comfortable with the terminology and context.

A Typical Day

No two days will be exactly alike. A typical day may include:

· 8:30 am: Review emails and identify urgent matters

· 9:00 am: Speak with a manager about an outstanding report

· 9:30 am: Prepare documents for an afternoon meeting with a local authority professional

· 10:30 am: Organise a management meeting and circulate the agenda

· 11:00 am: Follow up actions from the previous week’s meeting

· 12:00 pm: Draft correspondence for the Di…