Senior Technical Writer

At Prolifics, we are currently implementing multiple solutions, and we are looking to hire talented Senior Technical Writer for our development centre in India. This position would be based out of Hyderabad and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Lets connect and explore possibilities of having you onboard the Prolifics team!

Job Title: Senior Technical Writer
Primary Skill: Create and maintain high-quality technical and product documentation throughout the product lifecycle.
Secondary Skill: Work closely with Product Managers, Developers, QA, Architects, and SMEs to gather and validate technical information.
Location: Hyderabad
Educational Qualification: B.Tech/BE/M.Tech/MCA/M.Sc
YOE: 4 to 8+ yrs

Job Description:

We are looking for an experienced Technical Writer to create clear, accurate, and user-friendly technical and product documentation. The candidate will work closely with Product Managers, Business Analysts, Engineering, QA, and Subject Matter Experts to understand complex products and translate technical information into easy-to-understand documentation for different audiences.

Key Responsibilities

• Create and maintain high-quality technical and product documentation throughout the product lifecycle.
• Develop user guides, product manuals, installation/configuration guides, administration guides, FAQs, release notes, knowledge-base articles, and troubleshooting documentation.
• Work closely with Product Managers, Developers, QA, Architects, and SMEs to gather and validate technical information.
• Convert complex technical concepts, product workflows, and system functionality into clear and easy-to-understand content.
• Document application features, business processes, APIs, integrations, configurations, and operational procedures.
• Review product requirements, user stories, functional specifications, and technical designs to identify documentation requirements.
• Maintain documentation aligned with product releases and ensure content remains current.
• Develop process flows, diagrams, screenshots, and other visual aids to improve understanding.
• Establish and maintain documentation standards, templates, terminology, and style guidelines.
• Manage documentation through appropriate version-control and content-management processes.
• Collaborate with Product and Engineering teams during release planning to ensure documentation is completed before release.
• Review and edit existing documentation for accuracy, consistency, clarity, grammar, and usability.
• Gather feedback from users, support teams, and product stakeholders and continuously improve documentation.
• Support creation of knowledge repositories and self-service content to reduce dependency on product/support teams.
• Use AI-assisted tools where appropriate to improve documentation productivity while maintaining human validation and technical accuracy.

Required Skills

• 4–8+ years of experience in technical writing, product documentation, or a similar role.
• Strong ability to understand and document complex technical and business concepts.
• Excellent written and verbal communication skills.
• Experience creating documentation for enterprise software products.
• Strong knowledge of documentation standards, information architecture, and content organization.
• Experience with tools such as Confluence, Microsoft SharePoint, MadCap Flare, Adobe FrameMaker, Markdown, or similar documentation platforms.
• Ability to work independently with SMEs and gather information effectively.
• Strong attention to detail and ability to maintain consistency across large documentation sets.

Good to Have

• Experience documenting APIs, microservices, cloud applications, integrations, and databases.
• Basic understanding of REST APIs, JSON, SQL, Git, and CI/CD.
• Experience creating diagrams using tools such as Visio, Lucidchart, or similar.
• Experience with Agile/Scrum product development.
• Experience with AI/GenAI tools for documentation.
• Experience working with software testing and QA teams.
• Experience in enterprise SaaS/product environments.

About us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. I…