Customer Technical Project Manager (CTPM)

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description Our client is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. We expect the candidate to be located in Ukraine and have the appropriate work permits.

Responsibilities And Accountabilities

• Ownership and management of technical planning and execution of customer projects – greenfield, swap, migration, SW upgrade etc.
• Prepare the E2E high level technical delivery plan for the given solutions including identifying the products / apps and for local 3P HW/SW requirements
• Adherence to Scope of Work across technical domains
• Contributes to ensure that feature specifications are in line with the defined reference architecture
• Management of Domain Technical Managers and Architects
• Technical issue ownership, resolution, reporting and escalations
• Main Customer technical interface
• Technical support to Project Manager
• Interface with R&D.

Key Skills

• People Management
• Time Management, both yours and teams
• Communication, both written and verbal
• Problem Solving
• Conflict Resolution
• Negotiation
• Report writing
• Technical skillsets (see Technical Knowledge below)
• Fluent Written and Spoken English.

Desirable Experience

• 10+ years’ experience in Telecommunications, either with Operator or Provider
• 5+ years’ experience with Nokia products and solutions
• 5+ years in a technical management position (focus on either Packet Core, IMS or SDM)
• Project Management qualification.

Technical Knowledge On top of general E2E knowledge of 3GPP, 5G networks, call flows and interfaces within a Telecoms network, specific knowledge of and/or experience in several of the following areas, as example, in Nokia or other operator equivalent solutions

• CMG (GGSN, PGW/SGW, SMF/UPF, ePDG/N3IWF, DPI, LI, TCP-O)
• CMM (SGSN, MME, AMF, LINRD NRF
• NRD (NSSF), CFX (and CFX LI), NTAS (MCAS, BCS), A-SBC and/or I-SBC (and LI)
• MRF, MGW, bMSS and/or vMSS (and LI).

Qualifications

• Higher Education (BA, BSc, BEng, MA, MSc, MEng, PhD or equivalent).

What you will love about working here?

• We care about all our employees and want them to feel as comfortable as possible. That’s why we offer them health insurance from the first days, regardless of the probationary period.
• The gift from the company - Christmas holidays from 25 December to 31 December.
• Сooperation with Superhumans center and Veteran HUB. Capgemini Engineering has supported the launch of psychological rehabilitation department of Superhumans. Our team also donnated over UAH 500 000 prosthetics for three Ukrainian defenders. Currently, we support psychological counseling provided by the Veteran Hub, and we have implemented a internal policy making the company friendly to military and veterans with the assistance of the Hub.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.