Head of Retail Design AMER

In short

As the Senior Lead - Retail Store Design, AMER, you will lead complex design initiatives that define On’s physical presence across the Americas, ensuring every space delivers a premium experience and reflects our brand’s performance roots. Reporting to the Director of Real Estate, Americas on the Real Estate team, you will drive the execution of high-impact design projects across DTC and B2B channels while fostering collaboration with diverse internal and external partners. You will bridge the gap between global design strategy and local execution, harnessing various perspectives to deliver innovative environments that inspire our community.

Your Mission

• Lead the design execution for complex retail projects and initiatives across the Americas, ensuring a significant impact on brand elevation and community engagement

• Drive continuous improvement in retail design processes by creating new ideas and finding better ways of working that prove useful for the regional team
• Challenge the status quo and utilize unconventional means to deliver results, acting as an entrepreneurial pace-setter for design execution in the region
• Partner with a wider network of peers and leaders in Construction, Visual Experience, and Retail Ops to identify underlying issues and deliver solutions to complex design problems
• Manage external architectural partners and consultants to ensure project delivery aligns with On’s standards for excellence, sustainability, and innovation
• Facilitate knowledge sharing and support across the design team, acting as a reliable resource for technical expertise and brand alignment
• Identify and resolve potential roadblocks in the design lifecycle by anticipating issues and balancing necessary trade-offs to keep projects on track
• Act as a steward of On’s culture within the design function, ensuring collective goals are prioritized and shared successes are celebrated

Your Story

• You bring 8+ years of experience in retail design or architecture, ideally within a premium global retailer or high-growth omnichannel brand

• You have 2+ years of direct people leadership experience, demonstrating a track record of managing team outputs and guiding designers through complex project lifecycles
• You thrive when creating new ideas and challenging established routines to strike a balance between innovation and organizational stability
• You remain calm and confident in high-pressure situations, showing the grit to bounce back from challenges and maintain focus on long-term achievement
• You are known for your straightforwardness and candor, with a willingness to champion new ideas even when facing adversity or conflicting interests
• You are skilled at anticipating the needs of various stakeholders, incorporating diverse perspectives into design outcomes to ensure cross-functional alignment
• You have technical proficiency in design tools such as AutoCAD, SketchUp, or Adobe Creative Suite to effectively review team outputs and provide technical direction
• You are comfortable traveling up to 15% of the time to support project sites and regional hubs as business needs evolve

Your Team

At On, Real Estate Development is about more than securing spaces; it’s about building the future of our brand. As part of the Operations team, we design, develop, and deliver global facilities for retail stores, partner locations, offices, and more. We see real estate as a strategic growth driver, blending brand storytelling with operational excellence. We don’t follow traditional real estate practices; we build, grow, and empower teams to shape what’s next. Our team is expanding rapidly; come help us create On’s footprint across the Americas and beyond. Our team fosters an environment where continuous learning and holistic well-being are championed, supporting each member to build their best self.