ServiceNow AI Engineer

Trootech Job Title - ServiceNow AI Engineer
Experience Required - 9-10 Years
Timezone: 1 PM to 9 PM IST
Budget - 1.4 LPM
Work Mode: Remote

Responsibilities

• Lead the design, development, and delivery of AI-powered solutions on the ServiceNow platform, leveraging capabilities such as Build Agent, Now Assist, Generative AI, AI Agents, and related technologies.

• Remain hands-on in solution architecture, design reviews, technical problem solving, proof of concepts, and complex AI implementations.

• Identify opportunities to embed AI capabilities across business processes, workflows, and platform services to maximize business value.

• Evaluate emerging ServiceNow AI capabilities and industry trends, providing recommendations on how they can be applied within the organization.

• Clear communicator and problem solver.

Qualifications

9-10 years of experience working with the ServiceNow platform, including solution design, development, platform engineering, or architecture roles.
Strong hands-on experience with ServiceNow AI capabilities, particularly in designing, configuring, and implementing solutions using Now Assist and/or agentic AI capabilities
Hands-on experience in ServiceNow Build Agent, IDE and Fluent developments
Fluent in English, written and spoken.

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