Medical Admin Assistant

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Day - 08 Hour (United States of America)This is a Stanford Medicine Partners job.

A Brief Overview
The Medical Administrative Assistant functions as a member of the clinic patient care team. The position performs clinical tasks and procedures to support the delivery of care. The Medical Administrative Assistant is responsible for assisting patients to obtain services in a timely manner and assuring efficient utilization of resources in the coordination of patient care. The Medical Administrative Assistant performs the duties of the Medical Assistant I, in addition, acquired job skills, policies, and procedures to complete substantive assignments/ tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. Operates as part of the clinic patient care team performing a variety of functions such as clinical tasks and procedures, as well as greeting patients, insurance coverage, eligibility verification and authorization, scheduling and telephone management, incoming referral coordination, and other clinic front desk activities. Performs work in an assigned area to develop expertise needed to be fully functional in an assigned specialty area/clinic.

Locations
Stanford Medicine Partners

What you will do

• Job Scope
• Performs independently all of Level I, in addition, but not limited to the following:
• Patient portal and inbox message management.
• Assists with physician procedures.
• Assists with referral inquiries.
• Disability paperwork management.
• Rx Refill & processing prior Authorization.
• Clinic huddle – Assists coordinating.
• Trainer/new employee orientation.
• Participates in maintenance of department A3.
• Assists providers with telemedicine services if needed.
• Scribing for providers.
• Greets patients and others entering the department in a courteous and professional manner in accordance with performance standards.
• Updates existing patient demographic information.
• Identifies accepted insurance plans.
• Checks Patients in and marks them arrived.
• Determines if patient has a co-payment or account balance; accepts and records receipt of payment, provides applicable waiver and obtains appropriate signature; and, when appropriate, scans copy of patient’s photo ID, insurance card and/or waiver.
• Schedules follow-up appointments in a courteous and professional manner in accordance with performance standards.
• Resolves registration discrepancies via assigned work queues in a accordance with performance standards.
• Knowledge
• Same as Level I and, in addition:
• Requires the ability to independently apply knowledge to perform work, as appropriate.
• Prioritizes own tasks.
• Ability to independently check in-basket, refills, patient messages.
• Electronic Medical Record System Super User.
• Level of Supervision
• Continues to develop knowledge and skills.
• Work is reviewed for accuracy and completeness.
• Assignments are selected to provide increased complexity and variety within the specialty area.
• All other duties as assigned including department-specific functions and responsibilities:
• Performs other duties as assigned and participates in organization projects as assigned.

Education Qualifications

• High School Diploma or GED equivalent.
• Medical Assistant Certificate/Diploma from an approved school /institution or equivalent documented training.

Experience Qualifications

• One (1) - three (3) years of related experience.

Required Knowledge, Skills and Abilities

• Same as Level I and, in addition:
• Medical/clinical knowledge and skills including rooming, vitals, injections, test, procedures and medical terminology.
• Professional verbal and written communication skills stated above in C-I-Care.
• Proficient computer skills including but not limited to; keyboarding, Microsoft Office, and electronic medical records.
• Applicable scheduling system.
• Electronic Medical Record (EMR) system and databases applicable to clinics.
• Organizational and multi-tasking skills required for varying procedures and managing interruptions.
• Ability to work with others in a flexible, cooperative and collaborative manner.

Licenses and Certifications

• Current American Heart Association Cert…