Manager, Forward-Deployed AI

Reejig is the Work Operating System for the AI powered enterprise.

We give companies a complete, validated view of their work by mapping every role, task, skill, and workflow. With this intelligence, we redesign how work should flow, surface where automation creates the highest leverage, and recommend the right AI agents for the enterprise.

Every change is measured and tied to real operational and workforce impact.

Inside Reejig, we build the same future we sell. We are developing our own AI powered workforce that supports our teams and our customers.

This is a place for builders who want to help define how work will operate in the AI era.

About the role

Enterprise leaders need help changing how work actually gets done.

Reejig helps CHROs, Chief People Officers, and transformation leaders understand their work, identify where AI can create meaningful value, build the agents and workflows that make that change real, and shape their workforce accordingly.

You will help establish and lead the capability that turns customers’ real work into deployed, high-value AI workflows. You will work closely with customer subject-matter experts, work designers, business leaders, and technical teams to understand how work operates, determine what should be built, deliver it to a high standard, and enable customers to operate and improve workflows themselves.

This is a player-coach role. Early on, you will work directly in customer discovery and hands-on builds alongside a small founding team. As the function grows, you will help build the people, methods, standards, and systems that allow it to scale—while remaining close enough to the work to solve difficult problems and maintain a high quality bar.

You will work in deep partnership with Product and Engineering. Customer builds will reveal what

Reejig’s product needs to make possible, easier, safer, and more scalable; product capabilities will, in turn, shape what our team and customers can build. You will be an important part of that feedback loop.

This capability is still being defined. You will have meaningful influence over how it operates, how it creates value for customers, and how it evolves as Reejig grows.

What you’ll do

Lead customer delivery for the build

• Lead engagements from ambiguous business need through workflow design, build, deployment, adoption, and measurement.
• Pair with customer SMEs and work designers to understand the tasks, decisions, systems, exceptions, and human judgment behind their work.
• Determine when Reejig should build for a customer, build with them, or enable them to build independently.
• Own whether customers deploy what is built and realize measurable value—not simply whether a workflow ships.
• Enable customer teams to build, operate, and improve high-quality AI workflows themselves.

Establish the delivery model and quality bar

• Help establish a repeatable operating model for Forward-Deployed AI.
• Remain hands-on in important builds and difficult technical decisions while creating the standards and systems needed to scale delivery.
• Establish practical standards for architecture, development, documentation, evaluation, observability, security, governance, maintainability, and production readiness.
• Build adoption, human oversight, measurement, and feedback into engagements from the beginning.

Partner with Product and build reusable capability

• Partner closely with Product and Engineering to improve both customer builds and Reejig’s underlying workflow-building capabilities.
• Translate recurring customer needs, build friction, and successful workflow patterns into clear product insight.
• Help determine whether a need belongs in a customer build, a reusable service component, the Certified Workflows Marketplace, or the core product.
• Enable customer teams to build and operate high-quality AI workflows themselves.
• Turn successful customer and Reejig-built workflows into trusted, reusable offerings for the Certified Workflows Marketplace.

Build the team and the function

• Help hire, develop, and lead a growing team of AI builders and customer-facing practitioners.
• Develop a team that combines customer understanding, work design, technical execution, teaching ability, and sound judgment.
• Partner with cross-functional leaders to shape how the function is scoped, staffed, delivered, measured, and evolved.
• Contribute to Reejig’s practical point of view on what AI can do and how custom…