Course Operations Manager

PASS University is an international online education platform for the football industry. We train coaches, analysts, scouts and managers from different countries, with courses delivered by experienced practitioners from clubs and federations.

We are looking for an organized and proactive person to manage our courses and student groups while helping us attract and engage new participants. This role combines education operations, student experience and hands-on marketing.

What you will do

• Coordinate courses and student groups from enrolment through graduation.
• Manage course schedules, online sessions, learning materials and communication with lecturers.
• Support students throughout their studies and resolve operational questions.
• Organize assessments, attendance, feedback, certificates and course reporting.
• Help launch and promote new groups through social media, email campaigns, content and partnerships.
• Coordinate with marketing and sales to improve lead conversion and student recruitment.
• Create engaging content about courses, lecturers, students and graduate outcomes.
• Support online events, webinars and community activities.
• Collect student feedback and use it to improve the learning experience.
• Maintain accurate information in the CRM, learning platform and internal systems.
• Help develop the PASS University student and alumni community.

What matters to us

• Fluent English is essential.

  Most internal and external communication will be in English.

• Strong organizational skills and attention to detail.
• Ability to manage several courses, deadlines and stakeholder groups simultaneously.
• Clear, confident communication with students, lecturers and partners.
• Interest in marketing, communications and community development.
• Experience with social media, email marketing, content creation or digital campaigns is an advantage.
• Confidence using tools such as Google Workspace, Notion, CRM systems and online learning platforms.
• Ability to work independently in a remote international team.
• Genuine interest in education, personal development and the football industry.

Previous football experience is not required. Experience in education, EdTech, course administration, events, marketing or community management would be valuable.

Who this role may suit

This role is suitable for an early-career professional who wants to develop at the intersection of education, operations and marketing. It may also suit someone with a marketing background who wants broader responsibility for products, students and course delivery.

For candidates with strong potential but limited experience, we can offer an internship pathway with the possibility of further employment.

What we offer

• A role in an international football and education environment.
• Direct contact with practitioners from clubs, federations and other football organizations.
• Practical experience in education operations and international marketing.
• Meaningful responsibility and opportunities for professional growth.
• The possibility of developing into a senior operations, product, marketing or community role within PASS University.
• Remote work with an international team.