Senior UI/UX Designer – Mobile Apps

Job Title: UI/UX Designer

Location: 2 Broadway, NY – Hybrid – Locals

Duration: 12 Months!!

No Fake Work Authorization.

Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.

Responsibilities:

UX Strategy

• Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).

• Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.

Collaboration & Communication:

• Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.

• Partner with Creative team (who own the MTA brand).

• Present design concepts and research findings to senior leadership and other stakeholders.

Process Development:

• Establish and document UX processes, and best practices.

• Implement user testing, and other quality control measures.

Qualifications:

Experience:

• 8+ years of experience in UX design, with a focus on mobile applications.

• Proven experience leading UX for complex digital products

• Experience working in agile development environments.

• Experience with design systems.

Skills:

• Strong leadership skills to champion user-centered design practices

• Proficiency in UX design tools, and excellent visual design skills

• Excellent communication and presentation skills

• Ability to work effectively with complexity, with close attention to detail

Preferred:

• Experience in the transportation industry or related fields.

• Experience with accessibility guidelines