UI/UX Senior Designer

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

About the Role

We are looking for a London-based Senior Product Designer to create rail-booking experiences that feel genuinely designed for the EU market.

You will combine strong product-design skills with first-hand knowledge of EU rail travel, helping international teams understand local passenger needs, behaviours and expectations.

Responsibilities:

• Lead end-to-end product design across mobile and web, from user flows and concepts to polished interfaces and prototypes.
• Simplify complex rail journeys involving fares, Railcards, ticket restrictions, disruptions, cancellations and refunds.
• Apply EU-specific terminology, content patterns, visual conventions and accessibility standards.
• Use research, customer feedback and product data to validate and improve designs.
• Collaborate with Product Managers, Engineers and international stakeholders while contributing to our design system.
• Share EU-market insights with international stakeholders and help the wider team make informed localisation decisions.

Qualifications:

• Significant experience in product, UX/UI or interaction design.
• At least 3 years and above of relevant experience in the travel and tech industry.
• Based in London, or committed to relocating before starting.
• Experience localising global products for the EU market.
• Strong interaction and visual-design skills, with the ability to simplify complex information.
• Advanced Figma skills, including components, auto layout, design tokens and prototyping.
• A polished portfolio showing your process, ownership and product impact.

Why Trip.com Group

We are an inclusive team of multi-lingual, goal-driven, friendly, and supportive colleagues who will help you gain valuable experience in a dynamic business setting.

Our teams are passionate about making every trip the perfect trip for over 400 million customers around the globe. You will be part of a journey of globalization and have a world-class stage to unleash your talent.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon!