Design and Development Manager New York, NY

New York, NY

Salary: $65,000-$75,000

What We Offer You

• A competitive salary based on experience.
• Incentive eligibility based on program size and profitability.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

Essential Duties and Responsibilities

Proposal Development and Program Support

• Independently lead the full proposal process—from concept to delivery—for custom, high-impact programs, ensuring alignment with client goals, budget, and brand identity.
• Own all aspects of proposal development, including ideation, narrative writing, pricing, formatting, and presentation delivery.
• Accurately scope and price all program components including décor, entertainment, venues, staffing, transportation, and activities using strong editorial skills.
• Write and adapt creative descriptions for client-facing materials such as activities/tours, venues, and restaurants, customizing standard content when necessary.
• Conduct initial vendor outreach to confirm availability and collect service information aligned with proposal and contract parameters.
• Maintain direct communication with Sales team and Strategic team (if applicable) throughout the pre-sale phase, including discovery calls, meetings, site visits, and presentations, both virtual and in-person.
• Maintain holds for venues and vendors during the sales process, ensuring timely release or confirmation based on program stage.
• Coordinate site inspections based on Sales team direction, including vendor bookings and payment logistics.
• Proactively manage workload and role responsibilities in order to meet deadlines and stakeholder expectations; adjust program details throughout the proposal phase to ensure alignment of scope, budget, and logistics.
• Attend and contribute to turnover meetings with the Event Management and Sales teams to ensure seamless handoffs and clear program documentation.
• Position requires flexibility to work late hours and weekends as needed to meet tight deadlines and ensure timely project completion.

Vendor and Tariff Management

• Research, evaluate, and communicate with vendors to obtain accurate and cost-effective quotes that meet program requirements.
• Introduce vendor vetting process and initiate onboarding through Vendor Manager.
• Update and maintain an organized tariff by way of archiving newly developed services (décor, teambuilding, activities, entertainment, etc.) into the company tariff library for future use and executing tariff projects, including formatting, auditing, and the enhancement of category offerings, in alignment with departmental direction.
• Support ECS inventory maintenance and accuracy as directed by management.
• Build and sustain strong vendor relationships to ensure reliable service, pricing transparency, and innovative offerings.

Sales and Marketing Collaboration

• Align proposal content with client expectations, destination opportunities, and pricing parameters.
• Support familiarization tours, hotelier events, and other sales-related activations by assisting with logistics, vendor coordination, and on-site presence as needed.
• Collaborate with Marketing to contribute destination-specific content, photos, and service descriptions for client-facing materials such as Weekenders, Area Guides, and Photo Pages.
• Stay informed on new venues, experiences, and trends in the local market to help inform proposals and teamwide inspiration.

Administrative and Financial Responsibilities

• Ensure accuracy in pricing, margins, timelines, and vendor documentation across proposals and internal systems such as ECS.
• Manage internal paperwork including deposit invoices, vendor payments, Ramp expense submissions, and reconciliation per company procedures for site inspections.
• Maintain mastery of internal tools, formatting standards, and proposal processes; serve as a resource for department troubleshooting.
• Proactively manage timelines, consistently meet internal and client due dates, workload, and cross-functional coordination with minimal oversight.
• Join and actively participate in client me…