Executive Assistant & Personal Assistant to Founder & Chair

WHO WE ARE

Mojo Supermarket is a fully integrated agency built on the creative philosophy “Break your Brain Good.” We create work that rewires the way people think and helps brands solve their biggest business challenges. By combining strategic thinking with bold creative, we deliver ideas that generate outsized business results for clients including TikTok, Burger King, Chase, DoorDash, Ruggable, and more.

THE ROLE

We’re looking for an exceptional Executive / Personal Assistant to support our CEO and Chairperson across both their professional and personal lives.

This is a high-trust, high-ownership role for someone who is exceptionally organized, resourceful and comfortable operating in a fast-moving creative environment. You’ll become a central point of coordination for two busy principals—helping manage their time, priorities, communications, travel and personal logistics so they can stay focused on the things that matter most.

This is also a highly IRL role. You’ll primarily work alongside the CEO from our NYC office five days a week, with occasional needs at the principals’ residences or elsewhere in New York City. Some travel may also become part of the role.

The right person thinks beyond the task in front of them. You anticipate what’s coming, connect dots, make good judgment calls and create order without creating unnecessary process. You’re equally comfortable managing a complicated executive calendar, rerouting an international trip, coordinating a household repair, securing a hard-to-get reservation or figuring out an unexpected problem no one has encountered before.

Much of the value of this role comes from proximity, context and trust: knowing where the day stands, what’s changed, what’s coming next and what can be handled without involving the principals at all.

• Location: New York City
• Work Style: IRL — 5 days/week, primarily based in our NYC office with occasional support needed at the principals’ residences
• Travel: TBD; some travel may be required
• Reports to: Chief of Staff, People & Culture

WHAT YOU’LL DO

Keep the professional world moving

• Own and gatekeep complex professional and personal calendars, balancing competing priorities and protecting executive time.
• Develop a deep understanding of the business, priorities and relationships so you can make thoughtful decisions about what requires attention and when.
• Manage scheduling and serve as a key point of coordination for internal and external requests.
• Help manage the flow of email, Slack and other communications, identifying priorities and drafting responses as needed.
• Ensure the CEO and Chairperson have the context and materials they need by coordinating with the appropriate teams and keeping information easy to access.
• Track commitments and follow-ups so important things don’t fall through the cracks.

Own travel and logistics

• Manage domestic and international travel end-to-end, including flights, hotels, ground transportation, reservations and detailed itineraries.
• Anticipate travel needs and preferences, and coordinate professional and personal plans so the full picture works seamlessly.
• Serve as a real-time point of coordination while the principals are traveling, managing changes, scheduling, outreach and unexpected needs.

Make the personal side seamless

• Manage personal appointments, reservations, events, tickets, gifting, shopping/returns and other day-to-day needs.
• Coordinate personal and family travel as needed.
• Manage household and property needs, including recurring services, vendor and landlord relationships, repairs, maintenance, deliveries, access and home projects.
• Support personal administrative and financial logistics as appropriate.
• Handle or coordinate errands around NYC, knowing when to take something on directly and when to engage a vendor or other resource.
• Learn preferences and build systems around recurring needs so less direction is required over time.

Figure things out

• Conduct thoughtful research and bring back clear recommendations across professional and personal needs.
• Take ownership of special projects and unexpected requests, driving them from question or problem through resolution.
• Build simple systems and use technology and AI thoughtfully to make recurring work more organized and efficient.
• Approach whatever comes up with resourcefulness, discretion and a solutions-oriented mindset.

Requirement…