Front Office Admin Assistant For Holistic Medical Clinic

Are you looking for an opportunity to take ownership of your work and grow your skills in administration and customer service?

Do you thrive when learning new things, solving problems, and bringing organization to an ever-changing environment?

Build a foundation for the healing journey of patients recovering from complex chronic illness:

• Create a welcoming, stream-lined experience for patients visiting our clinic.
• Provide warm, clear, and reliable support with care plan implementation, including supplement orders, records requests, billing questions, and scheduling a variety of services.
• Facilitate a smooth flow of communication between our teams through screening portal messages, delegating Tasks, and maintaining patient charts and Google drive files.
• Take on special projects to support our focus on innovation and improvement.

This is our clinic’s entry point for new staff - promotion positions are available for qualified candidates!

This is an exciting opportunity to become part of a well-established clinic changing the lives of people around the world:

• Our practitioners are innovating treatments for complex chronic illness and educating patients and clinicians.
• Our patients value our authentic, personalized care.
• No previous medical experience needed - we will teach you what you need to know if you have great admin & customer service skills.

If you learn quickly, are motivated to get the job done right, and can set boundaries with warmth and grace, please reply with a resume and cover letter telling us about your qualifications, goals, and what excites you about this position and our clinic.

This position is available immediately and is a full-time, in-office position (not remote). Preference will be given to applicants who live within a 20 mile radius of San Rafael (ie, San Francisco, Petaluma, Oakland) and have previous knowledge / experience with alternative medicine.

Computer use: Word, Excel, Google drive, and relational databases.

Cash management, sales and service.

Interviews will be scheduled based on the information received in your response.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Application Question(s):

• Why are you interested in this position?

Education:

• Bachelor’s (Preferred)

Experience:

• customer service: 2 years (Required)
• office: 2 years (Required)

Ability to Commute:

• San Rafael, CA 94901 (Required)

Work Location: In person