Business Performance Improvement - People & Change AI People Enablement Senior Consultant

JOB REQUISITION

Business Performance Improvement - People & Change AI People Enablement Senior Consultant

LOCATION

NEW YORK CITY

ADDITIONAL LOCATION(S)

BOSTON, LOS ANGELES, SAN FRANCISCO, WASHINGTON DC - MCLEAN

JOB DESCRIPTION

You Belong Here

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.

At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You

Protiviti is looking for an AI People Enablement Senior Consultant to join our growing Business Performance Improvement team.

What You Can Expect

As a Senior Consultant, you will be a mentor, trainer, and coach to Interns and Consultants as you facilitate the successful completion of project work plans. You’ll identify areas of risk and opportunities to increase efficiency. You’ll strengthen relationships and deepen your abilities to communicate, gain trust, and network with client personnel and professional associates. At the direction of Managers, you may accept responsibility for decision-making in areas including establishing project scope and work plans, project staffing, preparation of deliverables, and application of methodologies.

In this role, you will help clients translate AI investments into sustained workforce adoption, redesigned work, and measurable business value — serving as a bridge between technology deployment and workforce activation.

What Will Help You Be Successful

• You enjoy helping organizations successfully adopt AI by combining workforce activation, organizational design, and workflow transformation.

• You are motivated to learn and interested in all things related to AI adoption and activation, workforce readiness, organization and job design, human-agent workflow redesign, learning and capability building, and value realization, including the latest trends and developments.

• You understand that successful AI transformation isn’t achieved through technology deployment alone, but through workforce activation, capability building, and sustained adoption at scale.

• You are passionate about building relationships with clients and providing clients with exceptional experiences.

• You have an inherent interest in project management and team leadership.

• You contribute to a positive team culture that fosters open communication among all engagement team members.

• You create development opportunities for others and ways for your team to improve our clients and communities.
• You have interest in working with a diverse portfolio of clients across multiple industries.

Do Your Talents Include the Following?

• Experience with or understanding of:

• Conducting workforce readiness assessments, stakeholder analyses, and adoption diagnostics to support enterprise AI adoption from pilot through scale.

• Designing and executing activation campaigns, adoption roadmaps, and champion/super-user networks that drive proficiency, utilization, and sustained behavior change.

• Developing role-based learning journeys, AI Academy content, manager enablement toolkits, and learning-in-the-flow-of-work experiences.

• Supporting the design of future-state organizations enabled by AI and human intelligence (AI + HI), including team composition, spans of control, and supervisory models.

• Assisting in defining new roles, responsibilities, decision rights, and accountability models impacted by AI-enabled workflows.

• Facilitating workflow and activity analysis to redesign AI-enabled processes, handoffs, decision points, and human-agent interactions, escalation paths, and governance controls.

• Supporting workforce transformation initiatives, including role-impact assessments, job redesign, and workforce transition plans.

• Assisting with value realization activities, including AI value charters, benefits governance, and tracking expected versus realized value.

• Supporting KPI frameworks and value realization scorecards that connect adoption, productivity, and workforce outc…