Network Engineer Level 2

Network Engineer – Level 2

Job Summary

We are looking for a Network Engineer – Level 2 to support and maintain enterprise network infrastructure. The ideal candidate should have hands-on experience with routers, switches, firewalls, wireless networks, and network troubleshooting.

Key Responsibilities

• Monitor and maintain network infrastructure including switches, routers, firewalls, and wireless devices.
• Troubleshoot network connectivity, performance, and hardware issues.
• Configure and troubleshoot Cisco switches and routers.
• Work with VLANs, TCP/IP, DHCP, DNS, VPN, and routing protocols.
• Troubleshoot LAN/WAN and wireless connectivity issues.
• Perform network device installations, upgrades, and replacements.
• Monitor network performance using tools such as SolarWinds or similar platforms.
• Handle network incidents and service requests using ITSM/ticketing tools.
• Perform network changes, maintenance, and documentation.
• Work with Level 1/Level 3 teams, vendors, and other IT teams to resolve complex issues.
• Follow security, change-management, and network standards.
• Provide onsite or remote support as required.

Required Skills

• Strong knowledge of Cisco routers and switches.
• Good understanding of VLANs, TCP/IP, DHCP, DNS, and VPN.
• Experience with LAN/WAN and wireless technologies.
• Basic knowledge of firewalls and network security.
• Experience with network monitoring tools.
• Experience with ServiceNow or another ITSM tool.
• Strong troubleshooting and problem-solving skills.
• Good communication and documentation skills.

Preferred Qualifications

• CCNA or CCNP certification is a plus.
• Experience with Palo Alto, Fortinet, or similar firewalls.
• Knowledge of OSPF/BGP is a plus.
• Experience with data center or enterprise network environments.
• Experience with SolarWinds or similar monitoring tools.