Admin Assistant - Spanish/English Bilingual

Job Summary

We are seeking a dynamic and highly organized Bilingual Administrative Assistant fluent in both Spanish and English to join our team. In this vital role, you will serve as the first point of contact for clients and visitors, manage office operations, and provide comprehensive administrative support to ensure smooth daily functions. Your energetic approach and excellent communication skills will help foster a welcoming environment while maintaining efficiency across all office activities. This paid position offers an exciting opportunity to develop your office management expertise and contribute to a vibrant team dedicated to excellence.

Duties

ESSENTIAL RESPONSIBILITIES

• Review assigned referrals using DSL approved program criteria and procedures.
• Contact prospective consumers or authorized representatives to explain the intake process and schedule appointments.
• Prepare intake assessments and service-fit recommendations for supervisory and team review.
• Enter patient information, contact notes, documents, and status updates into approved systems.
• Communicate with coordinators regarding intake status, documentation, and approved on boarding activities.
• Follow confidentiality, consent, safety, incident-reporting, and escalation procedures.
• Perform other related duties as assigned.

Qualifications

• At least two years of relevant intake, case coordination, developmental-services, social-services, or administrative experience preferred.
• Strong interviewing, observation, professional writing, data-entry, and organizational skills.
• Proven experience in an office environment with strong organizational skills and attention to detail.
• Bilingual proficiency in Spanish and English is required; excellent verbal and written communication skills in both languages are essential.
• Demonstrated computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Prior experience with front desk operations, multi-line phone systems, data entry, filing, and clerical support is highly desirable.
• Strong customer service orientation with excellent phone etiquette and interpersonal skills.
• Ability to handle confidential information responsibly while maintaining professionalism at all times.
• Effective time management skills with the ability to prioritize tasks efficiently.
• Personal assistant or administrative support experience is a plus; familiarity with office management practices will be advantageous.

Join us in this energetic role where your organizational talents and bilingual abilities will make a meaningful impact! We value proactive individuals who thrive in fast-paced environments and are eager to support our team’s success through exceptional administrative service.

Work Location: In person