Executive Assistant - Be the Founder's Right Hand in a Growing Company

You’re not just an exceptional EA. You’re the EA other people notice.

In previous roles, people have told your boss how exceptional you are. Other executives have quietly asked whether you’d ever consider working for them.

Colleagues come to you because they know you’ll get it handled, and the people you support quickly realise how much easier, calmer and more effective their working life becomes when you’re beside them.

You take enormous pride in that. You like being the person who is one step ahead, who remembers what everyone else forgot, who protects the executive from noise and makes sure the important things actually happen.

You’re ridiculously organised. Your calendar is under control, your follow-ups actually happen and you seem to know what your executive is going to need before they’ve asked for it.

But what really makes you great is that you’re not simply an administrator - you have judgement.

You know when something genuinely needs the Founder’s attention and when it doesn’t. You can screen a request, ask the right questions, redirect someone to the right person or make an appropriate call yourself rather than adding another decision to your executive’s day.

You’re warm and great with people, but you’re definitely not a pushover. If someone owes you something, you’ll follow them up. And follow them up again. You’re comfortable dealing with strong personalities and you can keep people accountable without making enemies along the way.

Trust matters enormously to you. You’ve handled confidential, financial, strategic or personal information before, and discretion isn’t something you need to be taught.

You’re also the sort of person who genuinely loves systems, organisation and admin. Give you a messy process, an important deadline or something that keeps falling through the cracks and your instinct is to get it organised and make it work better.

You love being an EA…. but you’re looking for more.

You want something you can really sink your teeth into. You want variety, responsibility and the opportunity to become an incredibly important person inside a business.

This is an Executive Assistant role with Z Best NYC, a home care company with around 100-120 staff that is preparing for aggressive growth. The business is ambitious, relatively relaxed and non-corporate, and has big plans - including growing by 2.5x and undertaking a major internal project to strengthen its processes, policies and structure.

Your biggest responsibility will be giving the Founder the clarity, capacity and calm to focus on the company’s most important work.

You’ll take real ownership of their calendar and priorities, screen meeting requests, coordinateravel and executive logistics, prepare information for meetings and decisions, and handle sensitive executive and financial administration.

You’ll also sit in management and strategy meetings, capture what was actually decided and make sure commitments don’t quietly disappear afterwards. When something needs following up, you’ll chase it through to completion.

But this role is broader than a traditional EA position. You’ll also wear several other hats across the business.

You’ll help keep the office organised, stocked, secure and running properly, including coordinating suppliers, events and office requirements.

You’ll coordinate company contracts and insurance records, keep on top of renewals and deadlines, follow up vendors and external organisations, and make sure agreements and records stay organised and audit-ready.

And as Z Best NYC works through a major internal organisation project, you’ll help turn proven ways of working into clear company policy - coordinating drafts, approvals, publishing, updates and accurate policy records.

These aren’t four separate full-time jobs. They’re different areas you’ll take responsibility for as part of one broad, varied position.

Over time as the business grows some of these duties may be given to other people but for now they will fall under your cohort.

Some weeks will look different from others. If you like doing the exact same thing every day, this probably won’t be your role.

Z Best NYC is growing quickly and are happy to promote high performers with the capability to step up. The culture is friendly and family-oriented rather than overly corporate, with a strongemphasis on respect, teamwork, accountability, high standards and being solution-minded.

This is a full-time, Monday-Friday 9-5 role and is 100% office-bas…