EXECUTIVE ASSISTANT TO CHIEF PEOPLE OFFICER (CPO)

What you’ll bring to the team

Executive Assistant to Chief People Officer (CPO)

Location: London, Arbor

Hours: 37.5 hours per week

Contract Type: Permanent, salaried

We’re looking for an exceptional Executive Assistant to partner with our Chief People Officer (CPO) and support the People Leadership Team. This is a high-impact role at the heart of a fast-paced, global organisation, where you’ll act as a trusted right hand, ensuring seamless coordination of priorities, communications, and operations.

This is not a traditional EA role. You’ll bring a modern, tech-forward approach, leveraging AI tools, digital platforms, and data insights to enhance productivity, improve decision-making, and elevate the overall effectiveness of the People function.

Key responsibilities include:

• Managing a complex and ever changing diary, travel, and priorities
• Acting as a gatekeeper and key liaison across internal and external stakeholders
• Preparing high quality presentations, reports, and board materials
• Supporting meetings end-to-end, including coordination, materials, and follow-ups
• Partnering with the wider People Leadership Team to drive efficiency and collaboration
• Using AI and digital tools to analyse information, summarise insights, and streamline workflows

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Qualifications & Experience

• Proven experience supporting senior executives in a fast-paced, global environment
• Experience coordinating complex international travel and working with senior stakeholders, including Board-level exposure
• Strong organisational skills with the ability to prioritise and manage multiple demands
• Excellent written and verbal communication skills with high attention to detail
• Highly proficient in Microsoft 365 (especially PowerPoint and Teams)
• Comfortable using AI tools (e.g. Copilot, ChatGPT) to enhance productivity and insight generation
• Confident creating polished, high-impact presentations from scratch
• Strong interpersonal skills with the ability to build trusted relationships
• High levels of discretion, professionalism, and sound judgement

Benefits

• A competitive annual salary
• 33 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

Pay Range

Competitive

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.