Product Designer

About The Job At Flatpay, we’re building products that make running a business simpler.

Thousands of merchants rely on our payment solutions every day. As we continue growing across our product surfaces, we’re looking for a Product Designer who can turn complex merchant needs into products that are intuitive, reliable, and commercially impactful.

What you’ll do

As a Flatpay Product Designer, you’ll design for merchants who don’t have time for clunky software. As we grow beyond point-of-sale and payments into financial services, online, and beyond, the ambition stays the same: build tools so intuitive and reliable they get out of the way and the merchant can just get on with running their business. That’s how we earn trust, not by being flashy, but by being dependable, close to our customers, and genuinely on their side. It’s a high bar, and it’s yours to hit.

What Success After 3 Months Looks Like

• Built real knowledge of merchant needs from field visits, not just secondhand notes
• Shipped customer-centric designs informed by data and merchant feedback
• Established a working rhythm with the PMs and engineers you partner with
• Proactively identified and scoped a problem area, not just executed against a defined brief
• Contributed to our design system rather than working around it
• Become fluent in our AI prototyping process and use it to move ideas quickly
• Started tracking the impact of your work and pushing the refinements that follow

Who you are

We’re looking for someone curious, rigorous, and kind.

Primary Requirements

• At least 4+ years producing high-quality UI for web and mobile
• A portfolio that shows real product-design skill: Figma and Figma components, user-centered design and research, a record of impact, and a strong eye for craft and pixel-level detail
• Comfortable owning a problem from discovery to shipped design, and knowing when to loop in your team
• Experience working in a collaborative, cross-functional team
• A self-starter and a kind, supportive teammate
• Fluent in English, written and verbal
• On site in the Copenhagen office

You likely bring

• AI prototyping and design processes, using AI tools to prototype and explore ideas quickly, and to streamline the design workflow
• Experience designing checkout, payment flows, lending, cash advance, or other financial-services products
• Experience in the fintech/payments industry
• French, Italian, Dutch, Danish, Finnish, or German is a plus

Design at Flatpay

We’re a small, international design team, six designers across four product domains and growing. What defines us is a genuine commitment to staying close to the people we’re designing for: merchant visits, country trips, sharing early and often, and designing in the open. We make space for the bigger conversations too, not just critique of the work, but strategy and growth. How we work is shaped by the people who join, someone introduced a buddy programme pairing colleagues across domains, and it stuck. Growth conversations are built in, kindness is a given, and there’s a real seat at the table for someone who wants to help shape what this team becomes.

We’re also in the middle of a genuine shift in how design work happens. We’ve built internal AI tools that let designers prototype with our own product components in minutes, synthesise months of behavioural data into clear user stories, and run market research at scale. We’ve brought in external coaches, send designers to conferences, and run a company hackathon twice a year, with dedicated time and an open AI budget to experiment. We want teammates genuinely curious about what AI means for the craft, not someone who already knows every tool. We learn best together.

Why Flatpay?

You’ll join an ambitious, metric-driven, fast-growing fintech that believes in the power of personal connections, with our customers and with each other. You’ll work on early-stage products where your design decisions have a sizeable impact on what gets built.

You’ll be an early member of our growing Product Design team, with the room to shape its processes, culture, and your own role. Decision paths are short, and you’ll learn alongside senior leaders with over 15 years’ experience.

We have a modern Copenhagen office with an international, vibrant feel, free slush ice, an in-office gym, a fully equipped gamer room, and plenty of other fun things around the place. …