AI Growth Strategist

Your website is now the truth layer for AI answers. Most marketing teams are meeting that shift with a stack that doesn’t connect: SEO tools measure, content tools produce, agencies advise, and nobody closes the loop between what gets published and what actually works.

GrowthX closes it. We build one system that holds a company’s context, finds the next opportunity, produces the content, and feeds the results back in. Software runs the workflows, our experts calibrate them, and every cycle makes the next one sharper.

Teams at Ramp, Lovable, Strapi and Together AI run on it. We’re remote-first and globally distributed, and we’re hiring people who want to shape how companies grow with AI.

About the role

We’re hiring an AI Growth Strategist to help us scale GrowthX AI. You’ll work closely with our customers, learning their business, understanding their goals, and helping them get real value from our platform. As you ramp up, you’ll take on more ownership of customer relationships, from driving results to supporting renewals and growth. You’ll become the person customers know they can count on to keep things moving.

Our customers are marketing leaders figuring out what it means to grow in a world where AI is changing how people discover, research, and buy from companies. They don’t need another vendor. They need a smart, hands-on partner who can understand their business, challenge their thinking, keep everyone focused on the plan, and be honest about what’s working and what needs to change.

This role is based in North America and aligned with North American time zones.

You might be a fit if you…

• Have 5+ years of experience in account strategy, account management, program management, or customer success — ideally in an agency or high-touch SaaS environment.
• You know how to navigate complex organizations — building relationships across multiple stakeholders, from day-to-day contacts to executive sponsors.
• Are an excellent communicator who is comfortable running structured, high-impact business conversations
• Have a commercial mindset — you understand client value, spot growth opportunities, and know how to align solutions with business outcomes.
• Can confidently quarterback across internal teams (product, engineering, design) to advocate for your clients while protecting internal bandwidth.
• Are highly organized , detail-driven, and great at managing competing priorities.
• Thrive in fast-paced, high-ambiguity environments.
• Are intellectually curious , and have heavily experimented with or implemented AI and automation tools in your daily work.

What you’ll do

• Act as the strategic lead for a portfolio of clients , owning the relationship post-sale and driving long-term success.
• Deeply understand and translate client goals and feedback into a clear strategy, communicating any product or delivery requirements to our internal teams.
• Serve as a trusted advisor , helping clients get the most out of our services and platform.
• Identify upsell and expansion opportunities , and partner with sales to drive growth.
• Maintain a clear pulse on account health across your portfolio — identifying risks early, understanding their root cause, and driving a resolution before they escalate
• Develop scalable processes and playbooks to improve how we manage accounts as we grow.
• Communicate with clarity and confidence in both internal and external settings.
• Stay curious and informed about new tools, trends, and use cases in AI and automation - and bring those insights to our team and clients.

Bonus points if…

• You’ve worked in a high-touch agency or consulting environment.
• You’re familiar with B2B SaaS or technical service delivery.
• You’ve built processes or systems to improve client engagement and retention.
• You’ve spent countless hours with tools like Claude & ChatGPT.

Perks:

🌍 Fully Remote Work

• Work from anywhere—your productivity, your space!
• We help set up your work environment to enable your best work.
• Minimal meetings and async communication for deep focus

🏖 Ample Time Off

• Enablement for you to recognize your countries holidays
• We encourage you to take the time you need to recharge!

📚 Professional Growth

• We’re an AI forward culture and work environment - Learn all things AI!
• Access to training, workshops & mentorship programs
• …