AI Automation & Cloud Agent Engineer

About the Role

We are looking for a technically strong, passionate, and highly motivated Automation & AI Engineer who is excited about using technology to fundamentally improve how a business operates.

We have a large number of workflows across operations, reservations, customer communication, accounting, reporting, marketing, property management, and other business functions. Many of these workflows involve multiple systems and repetitive manual processes.

Our goal is to build intelligent, cloud-based agents and automated workflows that can handle these processes with minimal human intervention.

This is not a traditional IT support or data-entry role. We are looking for someone who loves building things, understands technology deeply, and is constantly thinking:

“Why are we doing this manually? Can we automate it?”

You will work closely with management to identify repetitive and inefficient workflows, design solutions, build automations, connect different systems, and continuously improve the technology infrastructure.

Key ResponsibilitiesAI Agents & Workflow Automation

• Design, build, test, and deploy AI-powered agents and automated workflows.
• Identify repetitive manual processes that can be automated.
• Build workflows that allow AI agents to take actions across multiple business systems.
• Develop systems for task routing, decision-making, notifications, follow-ups, data processing, and reporting.
• Continuously identify opportunities to eliminate manual work.

Cloud & Technology

• Build and manage automation infrastructure in the cloud.
• Work with APIs, webhooks, databases, cloud services, and third-party integrations.
• Connect platforms and applications so that information flows automatically between systems.
• Develop reliable systems that can operate continuously with appropriate monitoring and error handling.
• Maintain documentation of workflows, integrations, APIs, and system architecture.

Business Process Automation

You will work across different areas of the business, including:

• Reservations and booking workflows
• Guest/customer communication
• Property management
• Accounting and financial workflows
• Reporting and dashboards
• Marketing workflows
• Internal employee workflows
• Data collection and analysis
• Notifications and follow-ups
• Quality-control processes

The expectation is not simply to automate individual tasks, but to understand the entire workflow and determine how technology can improve it end-to-end.

Technical Skills

Candidates should have strong technical fundamentals and experience with several of the following:

• Python and/or JavaScript/TypeScript
• REST APIs and API integrations
• Webhooks
• JSON and data structures
• SQL/databases
• Cloud platforms such as AWS, Azure, or Google Cloud
• AI/LLM APIs
• AI agents and agentic workflows
• Workflow automation platforms
• Authentication/OAuth
• Git/GitHub
• Web services and backend development
• Automation testing and debugging
• Logging, monitoring, and error handling

Experience with tools such as OpenAI, Claude, LangChain, LangGraph, n8n, Make, Zapier, or similar automation/agent platforms is a plus.

Experience building systems that interact with multiple third-party applications through APIs is particularly valuable.

What We Are Looking For

The most important qualification is technical ability combined with curiosity and initiative.

We want someone who:

• Is genuinely passionate about technology and automation.
• Enjoys solving complicated problems.
• Learns new technologies quickly.
• Is comfortable figuring things out independently.
• Doesn’t need to be given every step of a solution.
• Looks for opportunities to automate rather than manually perform repetitive work.
• Thinks in terms of systems and workflows.
• Can take an idea from concept → architecture → development → testing → deployment.
• Is comfortable working with imperfect or changing requirements.
• Has strong attention to detail.
• Is persistent when troubleshooting technical problems.
• Takes ownership of projects from beginning to end.

You should be the type of person who sees a repetitive 20-step process and immediately starts thinking about how to turn it into a 2-step process—or eliminate it entirely.

Education

Bachelor’s degree in Technology/Engineering or a related technical field is required, such as:

• Computer Science
• Information Technology
• Software Engineering
• Computer Enginee…