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CIAM Product/Business Analyst

  • Source: LinkedIn
  • FUSTIS LLC
  • Remote
  • Chicago
  • Mid level

Job Description

Role: CIAM Product/Business Analyst

Location: 100% Remote

Duration: 12+ Month contract

Interview: Video

Top Skill Set:

  • Product experience in creating user stories, epics.
  • Product experience in researching.
  • Product experience in collecting and identifying data.
  • CIAM experience writing user stories
  • CIAM experience with researching

Position Overview

We are seeking a detail-oriented and analytical Product Analyst to support our team. The ideal candidate will play a critical role in gathering requirements, analyzing business processes, and ensuring a seamless integration of the CIAM solution across all relevant channels.

Key Responsibilities

  • Work closely with stakeholders to elicit, document, and validate business and technical requirements for the CIAM platform.
  • Analyse existing authentication and authorization workflows and identify opportunities for improvement using the CIAM solution.
  • Assist in mapping user journeys and defining use cases for login, registration, password management, and multi-factor authentication across all channels.
  • Collaborate with project managers, developers, and QA teams to ensure requirements are accurately implemented and tested.
  • Monitor and report on project progress, risks, and issues, ensuring timely resolution and escalation when necessary.
  • Support user acceptance testing (UAT) and provide training and documentation to business users and support teams.

Qualifications

  • Bachelor’s degree in business, Information Systems, Computer Science, or related field.
  • 5+ years of experience as a business or product analyst, preferably with identity management or digital authentication projects.
  • Strong understanding of CIAM concepts, security protocols (OAuth, SAML, OpenID Connect), and digital channel integration.
  • Understanding of Identity Provider (IdP) platforms, Multi-Factor Authentication (MFA) policy design, and adaptive/risk-based authentication strategies.
  • Foundational working knowledge of Splunk and SQL for querying, analysing, and reporting.
  • Excellent analytical, communication, and problem-solving skills.
  • Experience working in agile project environments is a plus.

Thanks and Regards

Prashant Shukla (Prashu)

Sr. Technical Recruiter

FUSTIS LLC

Email: [email protected]

LinkedIn: linkedin.com/in/prashant-shukla-prashu-682b16140

3400 Cottage Way, Ste G2 #13814, Sacramento, California 95825

Skills

  • aws-multi-factor-authentication
  • oauth
  • openid-connect
  • splunk
  • g2
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