Manager, Sales & Marketing

Company Description Genesee & Wyoming Inc. (G&W) owns or leases more than 100 freight railroads across North America, providing essential transportation services to a wide range of industries. With approximately 4,000 employees, the company serves over 2,000 customers and operates on more than 13,000 track miles. G&W offers a stable, growth-oriented environment with opportunities to work on complex, real-world logistics and transportation challenges. Team members collaborate across operations, sales, and marketing to support efficient freight movement and long-term customer partnerships.

Role Description The Manager, Sales & Marketing is a full-time, on-site role based in Danbury, CT, responsible for driving revenue growth and strengthening customer relationships for G&W’s freight rail operations. This position oversees day-to-day sales activities, including managing key accounts, identifying new business opportunities, preparing proposals, and negotiating customer agreements in alignment with company guidelines. The role includes developing and implementing marketing initiatives, coordinating campaigns and promotional activities, and collaborating with operations and finance teams to ensure service offerings meet customer needs and profitability targets. The Manager, Sales & Marketing will regularly analyze market trends and performance data, prepare reports and forecasts, and present insights and recommendations to leadership. This role also involves representing G&W at customer meetings, industry events, and community engagements to enhance brand visibility and support long-term business development.

Qualifications

• Strong Analytical Skills to interpret sales data, market trends, and performance metrics for informed decision-making.
• Experience in Business Planning, including revenue forecasting, pipeline management, and strategic account planning.
• Excellent Communication abilities for presentations, negotiations, and clear written and verbal interaction with customers and internal teams.
• Demonstrated Customer Service orientation, with a focus on building trust, resolving issues promptly, and maintaining long-term relationships.
• Proficiency in Sales Operations, including CRM usage, sales process management, and coordination with cross-functional partners.
• Relevant experience in B2B sales or marketing, preferably in transportation, logistics, or industrial sectors.
• Ability to work on-site, collaborate with multidisciplinary teams, and travel as needed for customer visits and industry events.
• Bachelor’s degree in Business, Marketing, Communications, or a related field; an advanced degree or equivalent experience is beneficial.
• Strong organizational and time-management skills, with the ability to manage multiple projects and priorities.
• Proficiency with standard business software (e.g., Microsoft Office suite) and familiarity with CRM and marketing tools.