Operations and Logistics Assistant, Soho Home

The Role.. We are seeking an enthusiastic, detail-oriented, and proactive Operations and Logistics Assistant to join our team. The ideal candidate will be responsible for supporting the operations and logistics functions within our retail business, Soho Home. This role will involve coordinating shipments, managing inventory, and ensuring smooth operations to meet customer demands efficiently. We work in a fast-paced environment where every day is different. There will be opportunities to develop and grow with the team

Key Responsibilities

• Shipping and Logistics

• Arrange and track shipments from our DCs to customers (eCom, Houses and wholesale)
• Arrange and track shipments from our DCs to photo shoot destinations.
• Assist with Soho House openings, new studio openings and warehouse moves.
• Track shipments and monitor orders to ensure on-time delivery.

• Track and provide analysis on shipping invoices.

• Data Analysis and Reporting

• Generate reports to provide weekly despatch numbers to provide to the wider business.
• Completion of internal trackers, escalating any issues that arise to the relevant stakeholders.

• Reviewing daily manifests; flagging and resolving issues.

• Inventory Management

• Monitor and maintain inventory levels in consumables, to ensure optimal stock availability.
• Coordinate with suppliers and internal teams to replenish inventory as needed.
• Conduct regular inventory audits to identify discrepancies and implement corrective measures.

Minimum Requirements

• Prior experience in a Retail Head Office environment, with proven interest in Operations & Logistics.
• Strong organisational and multitasking skills with the ability to prioritise tasks effectively.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Detail-oriented mindset with a focus on accuracy and quality.
• Clear & effective verbal and written communication skills.
• Proficiency in Microsoft Office suite (particularly Excel and Outlook).
• Enthusiastic, positive, and can-do attitude.

Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

• Soho Friends Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Weekly Pay
• Life Assurance
• Up to 50% Staff Discount on Cowshed & Soho Home
• In Office Dog Policy on Fridays
• Season Ticket Loan
• Christmas Office Closure
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.