Executive Assistant to the CEO

Job Title: Executive Assistant II

Company: Lifeguard Health Networks

Location: Los Altos Hills, CA (Full-Time, On Site)

Employment Type: Full-Time, Non-Exempt

Reports To: CEO

Collaborates With: Executive Assistant, Administrative Operations

Company Overview

Lifeguard Health Networks is a digital health company that has created Care at Home™, an integrated care network designed to move healthcare from a reactive, episodic model to a proactive, continuous, and predictive one. Our mission is to transform healthcare delivery through connected, actionable care coordination, ensuring that every patient, regardless of language, education, income, or location, has greater access and better support at home.

At Lifeguard, we are a mission-driven, fast-growing startup dedicated to dramatically improving standards of care outside the hospital while reducing disparities and costs. Our team is united by the belief that technology and compassion together can transform the patient experience.

Position Summary

The Executive Assistant II provides high-level administrative and operational support to the CEO and Executive Team across key programs, projects, and initiatives. This role is essential to ensuring smooth coordination, documentation, and follow-through on priority activities. The ideal candidate is highly detail-oriented, proactive, and professional, with strong organizational and communication skills and the ability to manage multiple priorities in a fast-paced environment. Over time, this position also has the potential to support a sister company focused on affordable housing initiatives.

Key Responsibilities

Administrative and Project Support

• Support executive and cross-functional projects by preparing materials, tracking deliverables, and maintaining documentation.
• Assist with project coordination and follow-up to ensure tasks and deadlines are met.
• Help organize information and communication across departments to support project execution.

Research & Briefing Support

• Conduct research on industry trends, policy updates, competitive insights, and strategic opportunities.
• Prepare briefing documents, executive summaries, and background materials to support informed decision-making and long-term planning.
• Maintain a repository of relevant research and resources aligned with company priorities.

Meeting & Communication Support

• Prepare and distribute meeting agendas, briefings, and prep materials for internal and external meetings.
• Attend key meetings to take comprehensive notes, track follow-ups, and manage post-meeting execution.
• Draft clear, action-oriented communications and summaries for the executive team.

Administrative Partnership & Backup Support

• Serve as a backup to the Executive Assistant, Administrative Operations during absences or periods of unavailability to ensure continued support for the CEO and executive team.
• Provide administrative support as needed, including calendaring, internal coordination, and communication support.
• Maintain close collaboration with the EA, Admin Operations to ensure seamless alignment and continuity across both roles.

Process Optimization & Project Management

• Identify opportunities to improve workflows, coordination processes, and reporting mechanisms across strategic projects.
• Develop tools, templates, and systems to enhance visibility and accountability across initiatives.

Tech Collaboration & Troubleshooting

• Serve as a hands-on liaison between the executive team and IT vendors to resolve issues quickly.
• Diagnose and resolve basic technology issues (e.g., Apple TV connectivity, Egnyte sync issues, device login errors, Wi-Fi conflicts, video-conference setup).
• Ensure readiness of executive technology (devices, accounts, display systems, video conferencing, demos, and shared folders).
• Document recurring fixes and recommend improvements to reduce repeat issues.

Office Operations

• Handle incoming calls, emails, and mail; route inquiries appropriately.
• Maintain general organization of office or shared workspaces.
• Support setup for meetings, company events, and visitors.
• Assist with local office-related errands as needed (e.g., picking up supplies, coordinating deliveries, or handling short local tasks in support of company operations).

Qualifications & Competencies

• Bachelor’s degree required; advanced degree or project management certification a …