Senior Technical Writer

Tasks & Duties:

• Create and maintain technical artefacts for agency wide applications
• Lead the preparation and consolidation of application inventories across DEV, QA, and PROD environments.
• Develop and review Bills of Materials (BOM) for applications prior to submission to I&O and governance bodies.
• Create and standardize Runbooks, System Architecture Documents, and Security Accreditation artifacts.
• Prepare and submit firewall rules for inbound and outbound communications.
• Verify provisioned infrastructure components against approved architecture designs.
• Establish documentation standards, templates, and governance processes.
• Liaise with Infrastructure, Security, Architecture, and Operations teams to ensure documentation accuracy and compliance.

Required/ Desired Skills:

• A minimum of 4 years of experience with Technical writing within enterprise IT or infrastructure environments
• A minimum of 4 years of experience with Strong understanding of multi-environment architecture (DEV, QA, PROD).
• A minimum of 4 years of experience with Proven experience preparing BOMs, system architecture documentation, and operational runbooks
• A minimum of 4 years of experience with Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
• A minimum of 4 years of experience with Experience with security accreditation and compliance documentation
• A minimum of 4 years of experience with Familiarity with ITIL processes and enterprise governance frameworks
• A minimum of 4 years of experience with Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
• A minimum of 4 years of experience with Excellent analytical, stakeholder management, and communication skills