Senior Director, Digital Health, AI & Technology Solution Enablement

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Senior Director, Digital Health, AI & Technology Solution Enablement who wants to continue to learn in order to allow our company to grow.

Now that you know what we’re looking for in talent, let us tell you why you’d want to work at NeoGenomics: As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world’s leading cancer reference laboratory.

Position Summary

The Senior Director, Digital Health, AI & Technology Solution Enablement owns the end-to-end strategy, governance, and P&L for embedding innovative and novel digital health, AI, and technology solutions at the site of care — driving patient identification (“patient finding”) and the adoption of NeoGenomics’ new and emerging testing and platform solutions, with durable integration into customer data, clinical workflow, and technology ecosystems.

This role significantly expands the commercial digital health strategy function into a full executive discipline with full ownership of solution design through scaled execution; establishment of an enterprise AI governance framework; ownership of the financial model (P&L) for every digital health and AI initiative; a formal partnership with Business Development to convert pipeline opportunities into a scalable, workflow-integrated roadmap; and the build-out and leadership of a Digital Health Manager team accountable for site-level pull-through, including site-level contracting, workflow activation, and governance forums such as customer and enterprise AI Steering Committees.

The role operates as a senior cross-functional leader and external-facing executive, representing NeoGenomics with health system, payer, technology vendor, and industry stakeholders, and partnering closely with Commercial, Product, Data Science/AI Engineering, Medical Affairs, Managed Care, Finance, Legal/Compliance, and IT/Security to scale innovation responsibly and profitably across the enterprise’s oncology and health system customer base.

Core Responsibilities

• Own the full end-to-end strategy and execution of embedding innovative/novel solutions at the site of care, advancing patient finding and driving adoption of NeoGenomics’ comprehensive portfolio and platform solutions, to complement and enhance our existing customer interface deliverables (EHR, LIS, CGDB, etc.) – responsible for project prioritization roadmap, vendor management and contract negotiation/compliance
• Design, implement, and chair (or co-chair) NeoGenomics’ AI governance framework and internal/customer-facing AI Steering Committees, covering model risk, data privacy, algorithmic bias, clinical validity, and regulatory compliance for every AI-enabled initiative
• Build, own, and manage the P&L for the full Digital Health, AI & Technology Solution Enablement portfolio, including investment business cases, cost management, revenue attribution, ROI, and board/executive-level reporting
• Partner directly with Business Development to build and maintain a roadmap for scaling BD-originated projects, with levers explicitly tied to integration into customer data systems and clinical/operational workflow (EHR, LIS, PHM, and related platforms)
• Build, lead, and develop a team of Digital Health Managers accountable for site-level pull-through of deliverables — including site-level contracting, EHR/LIS/PHM workflow integration, and local AI Steering Committee governance
• Lead engage…