Sr Director, AI Enablement &Transformation

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

Learning & Instructional Design

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

We have a pre-identified candidate for this role. However, other qualified candidates will be considered on case-by-case basis.

Role Scope

Lead enterprise adoption of the New Frontier ecosystem and future Marketing Excellence capabilities by connecting business strategy, marketer needs, technology teams, and capability-building efforts. This leader will ensure that investments in AI-powered marketing tools translate into measurable business impact, improved marketing effectiveness, and accelerated marketer productivity.

Key responsibilities

Strategic leadership

• Define and lead the enterprise strategy for adoption of New Frontier capabilities.

• Translate business objectives into capability roadmaps, adoption plans, and clear priorities.

• Partner with senior commercial leaders to ensure solutions address meaningful marketer and business needs.

• Establish success measures tied to marketer productivity, capability growth, adoption, and business outcomes.

Voice of the business

• Create formal mechanisms to gather input from marketers, brand teams, and commercial leaders.

• Serve as the primary advocate for marketer needs with technology and product teams.

• Prioritize enhancements and improvements based on business value and user experience.

• Ensure marketers influence future product development and workflow design.

Marketing AI transformation

• Lead the organizational shift toward AI-enabled marketing.

• Help marketers evolve from traditional planning and agency management toward AI-assisted strategy, content creation, and execution.

• Establish practical standards and leading practices for human and AI collaboration.

• Identify opportunities to automate lower-value work and create more capacity for strategic thinking.

Capability building

• Define the capability strategy for the future marketer, including AI fluency and core marketing competencies.

• Oversee learning journeys, certifications, playbooks, office hours, coaching, and communities of practice.

• Ensure capability programs align with the Marketing Excellence framework and future workforce needs.

• Build manager and leader readiness so new skills are reinforced through day-to-day work.

Change management and adoption

• Develop and execute an enterprise adoption and change plan.

• Lead stakeholder engagement and targeted communications for executives, people leaders, and marketers.

• Monitor adoption health, identify barriers, and coordinate interventions.

• Create feedback loops that support continuous learning and system improvement.

Governance and operating model

• Establish governance across technology teams, business stakeholders, and leadership forums.

• Lead cross-functional steering and decision forums.

• Clarify decision rights, ownership, escalation paths, and accountability.

• Create repeatable processes for prioritization, issue resolution, and continuous improvement.

Measurement and analytics

• Define and monitor measures for adoption, utilization, capability growth, time savings, content effectiveness, and business impact.

• Use insights to refine the experience, target support, and improve value realization.

• Report progress, risks, decisions, and recommended actions to senior leadership.

Candidate profile

Required experience

• 15+ years of progressive leadership experience across commercial, ma…